Pre and Post-Sales Enterprise Network & Security Solutions.

• Configuration changes in Network devices as per the requirements.• Managing and monitoring of log files of network devices.• Performance management & optimization, 24x7 Round the clock duty in NOC for level2 support.• Layer2/ Layer 3 /OSPF/BGP/VLAN/STP/RSTP network troubleshooting, escalation and reporting, network Health monitoring for distribution and access level.• Network fault or incident analysis, reporting and management notification.• Network related software/hardware upgrade and update.• System health checks and providing support during maintenance and planned work execution.• Monitor Time duration of Trouble Ticket as per set standards and inform respective Clients on the status of their TTs (Trouble Ticket)• Ensure NOC/NMC regular activity by being as a Network engineer.• Installation, configuration and troubleshooting of network devices (Router, switches, load balancers etc).• Leads team of technical (Support) engineers.

• Clear Knowledge about IP networking while uses the concept of protocol "ports" at the transport layer to manage communication channels between programs.• MikroTik-based bandwidth management (Nat, Firewall, Queue, VPN, PPTP)• Plan, design and deployment of Data Network Solution for different countrywide organizations (Crown Cement, Olympic Industries, Apex Husain Group, Navana Group, Epyllion Group, etc) using EOIP, L2TP, GRE etc. tunnel with countrywide branches.• Plan, design and deployment IPsec VPN, Cisco VPN, XEN server connectivity of various multinational farms (Aprosoft Consulting Ltd. –The Leading Software Company in Dhaka Office) with their overseas branches through various upstream vendors.• Communicates with IIG and NTTN vendors and provides feedback to work out various core network-related issues.• Planning, Design/Test and implementation of critical System and Network solutions consisting of sophisticated service, advance device and a high volume of end nodes and features.• Internet and networking support solutions, Maintain and run system service, over phone/ remote login/ practical troubleshoot, CRM-based management.• Design client Infrastructure with Complex Routing Architecture for peering clients.

• Installation, Configuration and Management of MikroTik based Gateway server, DHCP server, PPTP, PPPoE, QoS management and advance firewall implementation.• Configure primary and backup connectivity with Loop Avoidance and Load Balancing using MicroTik router.• Monitor and troubleshoot Network performance, Hardware and Software.• Plan and design for office network infrastructure according to client’s requirements.• Communicate with customers and provide feedback to work out network related issues.