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Md. Aminul Islam Rajon is listed as Quality Assurance Analyst, Genex Infosys Limited at Genex Infosys Limited, a company with 953 employees, based in Chattogram, Bangladesh, Bangladesh. AeroLeads shows a matched LinkedIn profile for Md. Aminul Islam Rajon.
Md. Aminul Islam Rajon previously worked as Executive, Quality Assurance at Genex Infosys Limited and Mentor, Training & Development at Genex Infosys Limited. Md. Aminul Islam Rajon holds Bachelor Of Business Administration - Bba, Management from National University | Bangladesh.
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As a customer service specialist and quality analyst, I have extensive experience in ensuring exceptional customer experiences and maintaining high-quality standards. I possess a strong ability to identify areas of improvement and implement effective solutions to enhance the overall customer service experience. My excellent communication and interpersonal skills have allowed me to effectively coach and train team members to improve their performance and achieve their goals. Additionally, my analytical mindset and attention to detail have enabled me to create and analyze reports to track progress and make data-driven decisions. I am a dedicated and motivated professional committed to providing outstanding customer service and contributing to the organization's success.
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As a Quality Analyst, my role is to ensure the highest level of service quality is delivered to our customers by the customer service representatives. My main responsibilities include:Monitoring and evaluating customer interactions to ensure adherence to quality standards and policiesProviding constructive feedback and coaching to customer service.
Chattogram, Bangladesh
I provide on-the-job training, coaching, and support to new agents to help them deliver high-quality service to our customers. My main responsibilities include:* Conducting call audits to evaluate agent performance and identify areas for improvement* Providing constructive feedback and coaching to agents based on their performance and development needs*.
Chattogram, Bangladesh
I am responsible for delivering excellent customer service to our high-priority, premium, and corporate clients. My main responsibilities include the following:* Receiving and managing incoming customer calls to resolve issues and provide solutions in a timely manner.* Troubleshooting technical and non-technical issues and resolving them efficiently.*.
Other employees you can reach at genexinfosys.com. View company contacts for 953 employees →
Te Kazi
Colleague at Genex Infosys LimitedBangladesh, Bangladesh
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MA
Mostofa Ashik
Colleague at Genex Infosys LimitedChattogram, Chattogram, Bangladesh, Bangladesh
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FS
Ferdoush Shahriar Rifat Shanto
Colleague at Genex Infosys LimitedTongi, Dhaka, Bangladesh, Bangladesh
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MB
Methosur Band
Colleague at Genex Infosys LimitedKishoreganj District, Dhaka, Bangladesh, Bangladesh
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FJ
Fahim Jamir
Colleague at Genex Infosys LimitedChattogram, Chattogram, Bangladesh, Bangladesh
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JL
Ju Lia
Colleague at Genex Infosys LimitedDhaka, Dhaka, Bangladesh, Bangladesh
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YH
Yuvair Hasan
Colleague at Genex Infosys LimitedSan Francisco, California, United States, United States
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SS
Shamima Sultana
Colleague at Genex Infosys LimitedBangladesh, Bangladesh
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SD
Suman D.
Colleague at Genex Infosys LimitedBangladesh, Bangladesh
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HA
Halima Akter
Colleague at Genex Infosys LimitedDhaka, Dhaka, Bangladesh, Bangladesh
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Quick answers generated from the profile data available on this page.
Md. Aminul Islam Rajon works for Genex Infosys Limited.
Md. Aminul Islam Rajon is listed as Quality Assurance Analyst, Genex Infosys Limited at Genex Infosys Limited.
Md. Aminul Islam Rajon is based in Chattogram, Bangladesh, Bangladesh while working with Genex Infosys Limited.
Md. Aminul Islam Rajon has worked for Genex Infosys Limited.
Md. Aminul Islam Rajon's colleagues at Genex Infosys Limited include Te Kazi, Mostofa Ashik, Ferdoush Shahriar Rifat Shanto, Methosur Band, and Fahim Jamir.
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Md. Aminul Islam Rajon holds Bachelor Of Business Administration - Bba, Management from National University | Bangladesh.
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