Worked directly with the owner, overseeing comprehensive operational and administrative functions, including salary administration, attendance management, cash reconciliation, and bank transactions. Additionally, developed marketing strategies, created digital content, and oversaw social media, procurement, and sales forecasting, contributing to the company’s growth and strengthening its market presence.

Organized internal staff events and collaborated with senior management to establish an effective internal communications strategy.Planned, edited, and authored content for various internal communication platforms, including departmental portals, and created communication tools such as digital posters for distribution to staff across different departments.Organized staff training program, managed end-to-end coordination, including planning the agenda, ensured smooth execution, and facilitated the event as a casual emcee to engage participants and enhance their learning experience.Managed internal communication regarding IT issues, ensuring timely updates were provided to staff across departments and maintaining consistency in messaging to manage expectations and support effective resolution.Assisted on designing mini website for the unit, focusing on layout, user experience, and visual appeal to support internal communication efforts and improve accessibility of information.

Held a part-time role as a tutor and admin, teaching primary school students in Bahasa Melayu and Mathematics. Responsibilities also encompassed managing administrative functions, including overseeing tutor attendance, salary administration, operational coordination, and conducting candidate interviews for tutor positions.