TSA certified and responsible for handling all paperwork, bookings and Ensuring safe and complete national and international shipments of individual As well as commercial cargo using the CargoWise software.

Created a high tech bakery layout, by deploying a top-line POS system,website (pebbles-bakery.com) and social network designs. Implemented Marketing Strategies both outbound & inbound. Direct mailcampaigns-Email marketing- SEO- Google PPC ads Supervised employees engaged in sales, inventory-taking, product orderingand customer service. Achieved excellent customer satisfaction on Yelp & Facebook. Managed website content & SEO optimization, achieving first ranking onGoogle search. Ensured compliance with all local, state, and federal regulations.

Provided quality customer service and processed special orders; Order entry, tracking, receiving and delivery.Handled POS transactions by cash, debit, gift and credit card.Assisted Customers with technical questions (tools and how to do recommendations).

Delivered technology support of multi-platform equipment(hardware-software) for classrooms, faculty and staff. Improved quality education by ordering, inspecting and testing both softwareand hardware needs of Daniels College of Business. Researched, evaluatedand recommended new technologies for curricular use. Trained new employees and faculty. Managed and maintained the student lab including:copiers, printers &scanners while providing computer support for students and faculty, andassisting with new school year orientation.

Managing daily operations, Managing PR and Customer Service, Managing all Marketing aspects

Managed and organized all purchases for the company, ordered raw materials from China and supervised the packaging process of the materials, also member of the executive marketing board