Amir A.

Amir A. Email and Phone Number

Head of Operations Scanwell Logistics-ICS Logistics @ Venus Global Logistics (Private) Limited
karachi, sindh, pakistan
Amir A.'s Location
Karāchi, Sindh, Pakistan, Pakistan
About Amir A.

I possess 20+ years’ experience in international and emerging markets, leading multi-functional teams to drive value in Shipping, Logistics, Freight Forwarding, Customer Services, Marketing & Business Structuring services. Background spans roles in operational control, Customer Account Management and worked on the ground delivering new business models, expanding channels and tackling a wide range of business challenges, including launching new business solutions, building a functional department from scratch, and positioning a start-up company for growth with strong emphasis on client services, account management, training, customer service, human resources, leadership, management, supervisory skills and writing. I have also been part of the freight industry for 16 years, have taken up different roles and responsibilities throughout my career with extensive experience in the cargo industry.Previous work experience includes working at Freight Systems in capacity of Manager Outbound Logistics, handling nomination / network business in export department therefore handling air and sea cargo for agents and offices worldwide and communicating, coordinating and corresponding with clients all around the world.Also worked at DHL (Aviation commercial group Pakistan) as operations Executive, as for my international work experience I had the opportunity to work at Al Amal Cargo Bahrain in capacity of Cargo Sales and Public Relations Coordinator.I have proven ability to operate across the spectrum of Strategy to Execution; as an individual contributor, a team player and a team leader. I have earned a Bachelors and a Masters degree in Business Administration from a reputed institute in Islamabad- Pakistan.Furthermore, other than English and Urdu I am also fluent in Arabic (spoken and written). I am available on my cell # +92-304- 2484091 and / or you can get in touch with me on my email address amirarshad419@gmail.com

Amir A.'s Current Company Details
Venus Global Logistics (Private) Limited

Venus Global Logistics (Private) Limited

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Head of Operations Scanwell Logistics-ICS Logistics
karachi, sindh, pakistan
Website:
venus-group.net
Employees:
10
Amir A. Work Experience Details
  • Venus Global Logistics (Private) Limited
    Hod Airfreight
    Venus Global Logistics (Private) Limited Sep 2023 - Present
    Karāchi, Sindh, Pakistan
  • Scanwell
    Head Of Operations
    Scanwell Jun 2022 - Sep 2023
    Pakistan
  • Savul Supply Chain Management
    Hod Freight Devision
    Savul Supply Chain Management Mar 2022 - Jun 2022
    Sindh, Pakistan
  • Pakistan Currency Exchange Pvt Ltd
    Group Manager Cs & Marketing, Operations
    Pakistan Currency Exchange Pvt Ltd Sep 2019 - Feb 2022
    Karachi , Pakistan
    Responsible for bringing efficiency to the revenue cycle management and funds disbursement to leverage Pakistan Currency Exchange’s services (e.g. Western Union, Money Gram & Ria), managing client accounts and providing back office support such as setting up protocols and processes in compliance with the State Bank of Pakistan, administrative training and coaching for the front desk staff of 140+ branches. SELECTED CONTRIBUTIONS: CS & Operations — Restructured 15+ branches and organized their layout in compliance with the SBP and highest customer interaction protocols. — Worked extensively with the Development Board on key efforts to serve the under/unbanked customers via inclusion initiatives.— Drove internal staff evaluations and monitored their utilization Marketing & B2B Partnerships:— Worked closely with high end customers, banks, financial services providers, government officials, national regulators, mobile operators and technology companies.— Successfully led the pitch to win the highest revenue account, wrote RFPs and managed the tripartite relationship between the B2B companies and their users.— Led and managed local and regional partnerships.
  • Wahguns Security Services (Pvt) Limited
    Director Sales, Marketing & Global Partnerships
    Wahguns Security Services (Pvt) Limited Feb 2018 - Apr 2019
    Pakistan
    Managed a regional team of sales, marketing and business development executives and established strategic partnerships with media & e-commerce companies to drive business development with objective of growing in local marketplace (B2B buyers and sellers)SELECTED CONTRIBUTIONS:Marketing:— Led global partnerships & business development accounting for 40% of net revenue. — Developed the strategy and analysis of B2B buyers’ journey mapping to understand the purchase paths, buyer personas, pain points in the journey and content gaps needed to attract new partnershipsBusiness Development and Global Partnerships:— Dual reporting lines to the Country Manager and CEO, sat on the Executive Leadership Team— Built and led a multi-functional team; focused on high revenue customer acquisition & retention— Managed and grew Wahguns Security Services to deliver the YOY revenue growth up-to 18%.
  • Expeditors
    Manager Air Exports
    Expeditors Jun 2015 - Jan 2018
    Karāchi, Sindh, Pakistan
    Managed air export team while handling international customers & their accounts from Middle East, Far East, Canada, USA, Europe and Australia. Worked primarily in a mix of the Outbound logistics, Business, Customer Services & Operations.SELECTED CONTRIBUTIONS: Air Exports Management:—Managed & handled air export nomination and free hand shipments globally.—Quoted potential and existing clients in bids and RFQs for long-term movement around the globe and securing the same with quoting bottom rates based on competitive buy from carriers. —Ensured all SOPs for international accounts are followed, fulfilled and complied to meticulously, accurately, timely and regularly.—Communicated, coordinated and meeting with carriers to bargain and negotiate for the best possible rates and securing space as per the consignee’s requirement and fullfilling’s consignee SOPs.—Ensured all the custom docs, invoices, debit notes, credit notes and entries into the system as per compliance, policies and SOPs are entered and forwarded accurately and on timely basis. — Proactively work on maintaining accounts receivables and paying account payable within allocated period. Customer Services, Training, Operations & Monitoring Control:—Retained business from high revenue international customers such as GAP Stores, Arcadia, Tesco, Walmart, ASDA, Target Stores, Macys, California Manufacturing Co., Fanatics. Philips, Schlumberger, Suzuki Motors Pakistan, Adidas, Nike, etc.—Hired & Trained the Front end staff, making sure their presentation and customer engagement protocols are in compliance of the swiftest and most efficient company services—Negotiated and closed complex legal and financial deals with partners ranging upwards from PKR 1.5 -3M;—Owned the executive relationship with the partners onboard, building and maintaining relationships with C-suite leaders
  • Freight Systems
    Manager Outbound Logistics & Customer Services
    Freight Systems May 2008 - Jun 2015
    Karāchi, Sindh, Pakistan
    Worked at Freight Systems for 8 years and handled international customers & their accounts from Middle East, Far East, Canada, USA, Europe and Australia.SELECTED CONTRIBUTIONS: CUSTOMER SERVICES: —Developed a member-get-member strategy for which account managers were able to produce a new stream of leads from existing clients —Developed a comprehensive 2-year training strategy including: Assessment of training needs, developing the training methods, and procedure manuals. OUTBOUND LOGISTICS MANAGEMENT:—Managed and handled all air ,sea , multimodal export nomination shipments globally.—Communicated and coordinated with our cargo partners, agents, Freight systems offices worldwide to quote rates and move shipments for them from Pakistan to the port / airport of destination by the most cost effective ,efficient and prolific means possible.—Generated Air freight invoices and ensuring all the custom docs, invoices, debit notes & credit notes are provided to shippers, destination offices / agents on time.—Managed and moved GOH sea and air containers , hence ensuring timely stuffing and moving of GOH sea containers from one shippers premises to another to complete the stuffing and deliver the container at port in accordance with the cutoff date and time.
  • Taq Logistics
    Assistant Manager Sales & Marketing
    Taq Logistics Jun 2007 - May 2008
    Karāchi, Sindh, Pakistan
    Explored potential business development opportunities and utilizing these opportunities by selling services to existing and new clients.SELECTED CONTRIBUTIONS:SALES:—Delivered 20% growth in new customer acquisition through holistic channels, and led sales efforts in support of multiple key strategic initiatives, MARKETING & CUSTOMER SERVICES—Managed to Market , sell ,derive and implement the concept of Airwaybill stock provider and acting as the carrier for the non IATA freight forwarder / customer,—Prepared advertisements and presentations and contributing towards marketing campaigns.—Communication with management, agents and customers regarding promotion and marketing activities.—Contributing towards planning strategies to score business from potential clients.—Maintaining a record of customer’s requirements, complaints or any other customer related issues, dealing with, and replying back to customers in accordance.—Assuring quality service to clients, ensuring compliance to customer requirements and determining the most efficient and effective solution to meet those requirements.
  • Al Amal Cargo
    Cargo Sales & Public Relations Coordinator.
    Al Amal Cargo Dec 2004 - Dec 2006
    Bahrain
    Initiated and generated sales leads and worked on developing business and exploring new business opportunities throughout Bahrain and the gulf region with new customers as well as retain , increase and expand business with existing customers. SELECTED CONTRIBUTIONS:SALES: —Managed to re-launch of inter Gulf land transportation movement with lost customers including Bahrain Fibre Glass LLC , Jasim Gardens , Nass Group , Manama Textiles and other companies, Worked on enhancing customer service quality , price positioning, competitive analysis, sales collateral, customer segmentation, retention, and product portfolio re-brandPUBLIC RELATION:—Devised and implemented sales Strategy; presented the recommendations to the directors. —Key member of the cargo team that re established PR with the potential customer companies who were either reluctant to use our service or were lost due to any issues in the past,
  • Dhl
    Senior Operations Executive
    Dhl Jun 2003 - Nov 2004
    Pakistan
    Experienced Senior Customer Service Executive with a demonstrated track record of customer service excellence.SELECTED CONTRIBUTIONS OperationsEffective and efficient coordination with customers , airport staff and ground handlers to ensure timely palletization , scanning and uploading of shipments without delays , delivered 40% improvement in efficiency in operations .
  • A&W Food Services Of Canada Inc.
    Floor Manager Trainee
    A&W Food Services Of Canada Inc. Mar 2000 - Mar 2001
    Pakistan

Amir A. Education Details

Frequently Asked Questions about Amir A.

What company does Amir A. work for?

Amir A. works for Venus Global Logistics (Private) Limited

What is Amir A.'s role at the current company?

Amir A.'s current role is Head of Operations Scanwell Logistics-ICS Logistics.

What schools did Amir A. attend?

Amir A. attended Bahria University, Bahria University.

Who are Amir A.'s colleagues?

Amir A.'s colleagues are Ubaid Nizam, Syed Mansoor, Ibad Rehman, Tayyaba Fatima, Muhammad Farrukh Usman, Muhammad Arqam, Kashif Rajput.

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