Established Detecon in Egypt, encompassing vision and strategy, brand development, policies and organizational structure, recruitment, and market expansion. Cultivated a robust local operation with exceptional client relationships.

Led high-impact transformation projects for governments and organizations across the Middle East, North Africa, and Europe, including:- Developing technology and connectivity roadmaps for Tier 1 Smart Cities and government ICT sectors.- Advising on ICT service recovery strategies for a European government.- Leading 5G network licensing and valuation initiatives in North Africa.- Developing frameworks for enhanced citizen experiences and future technology governance.

Lead business transformative and operational excellence, encompassing a comprehensive restructure, a five-year strategic roadmap, organizational restructuring, operational model, and a business case for acquiring a 5G license.

Spearheaded Asiacell’s post-war technology transformation initiative, resulting in notable accomplishments and substantial growth:Revamped world-class services through metro city fiberization, a cloud-based network, high-speed fiber-to-the-node (FTTN) sites, and 99.92% network availability.Generated a 42% increase in EBITDA, contributing 10 percentage points, and reduced operational expenses by 20%.Expanded market share by 4%, increasing from 48% to 52%, and launched Iraq’s inaugural nationwide 4G network.Restructured the operational model into a modular, decentralized, and lean structure, enhancing digital skills density.Established Iraq’s first Tier 3 data center as part of an 18-data center initiative supporting the country’s digital transformation.Enabled Iraq to become the first in the Middle East with a fully decentralized cloud across all regions and introduced the first comprehensive digital customer journey in Iraq.

• Leads all technology / information activities, manages / mentors teams, and controls budgets. • Successfully integrated teams from both companies post-merger within six months. Also drove optional spectrum acquisition.• Leads senior-level negotiations for all network and IT contracts.• Achieved a 40% reduction in network costs within six months.• Currently completing a major IT and network integration / upgrade project.• Renegotiated Managed Services and tower-sharing contracts.• Harmonized operating model and led a Managed Services IT / network transformation within six months.

• Drove a complete technology-driven turn-around within just three months including a full organizational restructure and team building. Stabilized the network and IT to levels that had not been achieved in 20 years. Achieved all network and IT KPIs.• Developed local strong succession plan.• Played a key role in the doubling of EBITDA.• Recognized for exceptional performance in 2017.

• Led a full re-organization to merge IT and network areas under one leader.• Overachieved all network and IT health KPIs; 99.99% network availability in 70% of the year.• Reduced OpEx by 30%. • Developed local talent for the CTIO role – currently in post.• Played a key role in the doubling of EBITDA.• Recognized for exceptional performance in 2015.

• Developed and implemented new strategic quality transformation project across Africa including network & product quality management, customer experience and quality of experience monitoring / improvement.

• Planned / implemented programs to address strategic quality challenges.• Drove a large increase in brand recognition.• Significantly improved Customer Experience Management.• Worked closely with the Head of Operations to transition to a quality brand and network culture.• Built and mentored high-achieving teams.• Achieved a 60% improvement in network quality KPIs.• Recognized for exceptional performance in 2013.

• Managed Vodafone Planning services business across the MEA Region.• Successfully unified Planning practices throughout MEA to drive efficiencies and reduce costs.• Supported escalations or any project issues.• Reported projects status to senior management; costs, profitability, scope fulfilment.

•Managed, planned, budgeted, and recruited.* Movitel Mozambique pilot rollout (RAN & Core).* Vodacom Tanzania network quality turnaround.* Tripled Planning BU profitability in NSN Mozambique and improved customer satisfaction levels.

• Achieved best performing network in Egypt for three consecutive quarters.

projects in Algeria, Egypt and Nigeria