● Lead the mixing process improvement activities by reviewing slurry quality data based on process step and machine capability by working closely with the production and maintenance team.● Prepare an analysis report using a fishbone diagram, the Five Why method, and a Pareto chart to address and identify top defects such as stripe, drag, pinhole, and L/L.● Collaborated with other engineers and technicians for new material and model testing from start-up equipment until mass production to meet the target of production planning.● Monitor, track and control the process from raw materials to finished products usingManufacturing Execution System (MES)● Performed process verification using the DMAIC method and DOEs to define optimum processsetting by reducing process variations of overall production.● Revised and maintain Standard Operating Procedures (SOPs) and Process Work Standard(PWS) to ensure technicians and operators follow the latest standards and safety regulations.● Develop FMEA and QCP of the process to address CTQ items to meet VOC satisfaction.● Participate in customer audits related to process and product quality such as IATF and RBA audits by working together with the Quality Audit Department● Implemented a new improvement method of the mixing process, leading to a 40% reduction in defects of the next process by significantly improving slurry quality under the project “Optimization of Slurry Stabilization for Coating Line Start Defect Reduction” and successfully won 2nd place in Engineering Forum Day

• Fulfilled in producing the targeted number of products in a day by collaborating with 10 technicians and production executives following the standard of Good Manufacturing Practice (GMP) regulations• Operated four machines such as a liquid mixer machine, semi-solid mixer machine, horizontal filling machine and batch number machine to maximize the continuous production of cosmetic and beauty products• Performed the quality check on the finished product supervised by the QA manager to maintain the quality and value of the product.

• Assisted the store manager by managing the cashier, receiving stocks, restocking, putting price tags and arranging the products in the display cabinet to deliver the best quality service to customers• Promoted the products to different types of customers by delivering prompt and efficient customer service to boost profit and maintain retail sales.• Earned sales of RM 2000 in a day and received the best worker of a month