Amir Azer Email and Phone Number

• Supervise Support Team which handling support of more than 15 Sites. • Troubleshooting and repairing Computers, laptops and Printers (Hardware). Resolving user's problems on phone or using remote access within head office and branches.• Managing active directory users and computers. • Installing Network infrastructure (Cabling, Terminations & Points). • Installing & Managing Symantec backup system (VERITAS).• Installing & Managing Microsoft ISA 2003 Server.• Installing & Managing Microsoft Exchange server 2007.• Installing & Managing Blackberry server.• Solving ERP problems, by finding the problem and contacting the ERP Support team. Creating & editing reports from Oracle Database.• Undertake such projects of a level commensurate with the responsibility of the post, as Designated by the Directorate Coordinator.• Putting I.T material specification & preparing Purchase requisitions.• Contact I.T vendors. • Administrating & managing Qlikview server & publisher.• Administrating & Managing ServiceDesk plus