Amir Azzam Email and Phone Number

Rosort, City Hotels, Hospitality, Finance

1. Supervises and participates in collecting all outstanding accounts receivable of the Hotel within established standards.2. Supervises and processes the granting of all credit applications in accordance with Hotel Policy and Procedure.3. Recommends the cancellation of Credit facilities to hotel users based on payment record. 4. Ensures hotel credit policy is adhered to by all concerned. 5. Ensures customers invoices are prepared in accordance with their requests and Hotel… Show more 1. Supervises and participates in collecting all outstanding accounts receivable of the Hotel within established standards.2. Supervises and processes the granting of all credit applications in accordance with Hotel Policy and Procedure.3. Recommends the cancellation of Credit facilities to hotel users based on payment record. 4. Ensures hotel credit policy is adhered to by all concerned. 5. Ensures customers invoices are prepared in accordance with their requests and Hotel Policy and procedure.6. Handles investigation – requests of Hotel Guests on matters of invoicing.7. Ensure accounts receivables over 60 days are promptly pursued for collection. 8. Ensures “Walk out Reports” are forwarded from Front Office promptly for investigation and further action. 9. Recommends improvements to operation as appropriate. Show less

SCOPE : The incumbent in this position is responsible to monitor and control all accounts to ensure that the credit policies are adhered to and that invoices, credit cards and payments are processed correctly within the given time frame. In addition, this position is responsible to ensure that all daily transfers are approved credit customers and to balance City Ledger with General Ledger and report statistical figure to Kempinski Management. DUTIES/… Show more SCOPE : The incumbent in this position is responsible to monitor and control all accounts to ensure that the credit policies are adhered to and that invoices, credit cards and payments are processed correctly within the given time frame. In addition, this position is responsible to ensure that all daily transfers are approved credit customers and to balance City Ledger with General Ledger and report statistical figure to Kempinski Management. DUTIES/ RESPONSIBILITIES : • To know and observe the credit policies of Kempinski and to assist in establishing and compiling legible and defined credit procedures for all positions in the department.• Conducts credit investigation to determine the credit worthiness of the customers by talking to other credit managers and accounts receivables staff or investigate with other establishments (e.g. DECOL Debt collection Agency, Banks, etc.). Depending on the results of the investigation, recommends the credit or extension.• Reviews daily the “High Account Listing” (In-House Guests) to ensure that in-house guests’ balances do not exceed the credit limit as established and takes appropriate actions.• To maintain a complete record for each Customer Containing all documentations related to the credit research.• To update approved credit customers in Fidelio and SCALA.• Contacts delinquent accounts and tries to collect money in the shortest delay possible by establishing a payment schedule bearing in mind the importance of maintaining a good relationship with the customers. Recommends if an account should be written off.• Reports to the financial controller all matters affecting credit and collection such delinquent accounts, accounts over 90 days old, aged accounts and take the appropriate actions.• Names of the defaulters have to be communicated with other SBU Credit Managers & Financial Controller. Show less

1. Supervises and coordinates the posting and billing of all accounts receivables from Hotel guests, Domestic and Foreign Credit Card companies and other hotel customers.2. Coordinates with the Credit Manager, Front Office Cashiers, and other Departments on matters of credit as appropriate.3. Supervises city ledger clerks while preparing payroll deductions from employees.4. Verifies all rebates/adjustments of various hotel guests according to established Policy and… Show more 1. Supervises and coordinates the posting and billing of all accounts receivables from Hotel guests, Domestic and Foreign Credit Card companies and other hotel customers.2. Coordinates with the Credit Manager, Front Office Cashiers, and other Departments on matters of credit as appropriate.3. Supervises city ledger clerks while preparing payroll deductions from employees.4. Verifies all rebates/adjustments of various hotel guests according to established Policy and Procedure.5. Verifies all changes and credit transfers to city ledger in respect of billing, instructions, letter of authority and codes appropriately. 6. Prepares billing after verifying documents (invoices, Restaurant checks) with respective city ledger accounts/file.7. Prepares and maintains reconciliation of all city ledger accounts.8. Prepares weekly billing of credit cards establishments.9. Prepares all necessary rebate credits and miscellaneous credits for A&G and all other House Accounts including payroll deduction of Department Heads at month end.10. Prepare Arabic translation of Government bills as appropriate.11. Prepares A/R daily receivables sheet with the balancing report and age trial balance.12. Prepares necessary miscellaneous credits for travel agent commission and credit card commission and records same.13. Transfers all house accounts from guest ledger to city ledger on or before the last day of the month and prepares necessary miscellaneous/rebate credits.14. Ensure city ledger invoices are mailed out on timely basis such as weekly, fortnightly and monthly15. Complies with Hotel’s Health, Safety & Hygiene policy.16. Performs related duties and special projects as assigned. Show less

SCOPE : The incumbent in this position is responsible to facilitate payment of all money due by promptly preparing invoices and processing incoming checks in accordance with hotel accounting and financial policies and procedures as well as following up on all outstanding payment owed to the hotel.DUTIES/ RESPONSIBILITIES : • Process the daily transfer from guest ledger to city ledger of all invoices and credit card payments promptly.• To check if all daily City Ledger… Show more SCOPE : The incumbent in this position is responsible to facilitate payment of all money due by promptly preparing invoices and processing incoming checks in accordance with hotel accounting and financial policies and procedures as well as following up on all outstanding payment owed to the hotel.DUTIES/ RESPONSIBILITIES : • Process the daily transfer from guest ledger to city ledger of all invoices and credit card payments promptly.• To check if all daily City Ledger folios are received from Front Office.• To check that room rates charged to travel agents are in accordance with their contracts.• To ensure that group billings are completed as per contract.• To ensure that all folio transfers are approved Debtors and routed to correct customer.• To ensure accuracy of all charges and credits posted to the individual accounts.• Update any changes of customer’s details and contacts.• To check if the invoices are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer.• To maintain the records i.e. photocopy of invoices, supporting documents, statements, filing etc.• To check the balances of account receivables to ensure that all figures are accurate and tied to related accounts.• To balance all house accounts on a weekly basis.• To investigate disputed charges and to follow up on queries received by City Ledger Customers and credit card customers.• To reconcile payments and open invoices.efforts for future analysis of a customer’s credit worthiness and to serve as support in the event of a bad debt write-off.• To update approved credit customers in Fidelio.• To contacts delinquent accounts and try to collect money in the shortest delay possible.• To report to the Credit Manager all matters affecting credit and collection.• To reconcile accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing. Show less

SCOPE : The incumbent in this position is responsible to ensure that all revenues are correctly registered and recorded per department. To establish the daily revenue report as well as any further statistical reports that might be required by the management.DUTIES/ RESPONSIBILITIES : • To supervise and assist the other income and night auditors in their daily work.• To verify that the transfer of all revenues from Micros to Fidelio and from Fidelio to the accounting system has… Show more SCOPE : The incumbent in this position is responsible to ensure that all revenues are correctly registered and recorded per department. To establish the daily revenue report as well as any further statistical reports that might be required by the management.DUTIES/ RESPONSIBILITIES : • To supervise and assist the other income and night auditors in their daily work.• To verify that the transfer of all revenues from Micros to Fidelio and from Fidelio to the accounting system has been done correctly.• To verify that all revenues are registered in their corresponding outlets and shifts.• To establish the daily revenue report for all department heads.• To verify all rebates and to bring unjustified rebates to the attention of the Financial Controller.• To verify the postings of all outlets for their factual and arithmetical correctness.• To reconcile Micros and Fidelio bookings.• To verify and reconcile the guest ledger balance.• To reconcile all rental postings and payments.• Daily reconciliation of all revenues with Front Office Cashier, General Cashier and Accounts receivables and to ensure that all collections are registered.• Reconciliation of interface bookings.• To issue and supervise the circulation of vouchers requested and to maintain the relevant records and documentation.• To prepare early departure, No Show and cancellation reports.• To prepare statistical figures as and when required by the management and to ensure their accuracy.• To ensure the month end process meets the dead line.• To maintain records on pre-paid calling cards and ensure cards are available with General cashier all the time.• Ensure previous records are filed properly.• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position. Show less

1. Prepares daily income report.2. Investigates discrepancies and corrects same as indicated in Night Auditor and Restaurant Auditor’s Logbook.3. Compares the Housekeeper’s Report against Night Receptionist room report. Lists the discrepancies noted and make investigation of these discrepancies and takes appropriate action. 4. Perform duties indicated in the Income Auditor check list (copy attached).5. Supervises the activities of Assistant Income Auditor and Night… Show more 1. Prepares daily income report.2. Investigates discrepancies and corrects same as indicated in Night Auditor and Restaurant Auditor’s Logbook.3. Compares the Housekeeper’s Report against Night Receptionist room report. Lists the discrepancies noted and make investigation of these discrepancies and takes appropriate action. 4. Perform duties indicated in the Income Auditor check list (copy attached).5. Supervises the activities of Assistant Income Auditor and Night Auditor.6. Ensure completion of monthly Income Auditor check list.7. Reports in Logbook all discrepancies for the attention of Internal Auditor and Controller.8. Supervises and controls Restaurant Checks issues Logbook.9. Complies with Hotel’s Health, Safety & Hygiene policy.10. Perform related duties and special projects as assigned. Show less

SCOPE : The daily auditing and balancing of guest and house accounts, including all transactions therein. To audit all food and beverage charges and to prepare the daily F&B revenue report. In addition, to work as the night shift Front Office Cashier.DUTIES/ RESPONSIBILITIES : • Posts all daily room charges to the guest ledger as well as all other charges for the day not previously posted by the front office cashiers.• Audits guest ledger charges from all departments and… Show more SCOPE : The daily auditing and balancing of guest and house accounts, including all transactions therein. To audit all food and beverage charges and to prepare the daily F&B revenue report. In addition, to work as the night shift Front Office Cashier.DUTIES/ RESPONSIBILITIES : • Posts all daily room charges to the guest ledger as well as all other charges for the day not previously posted by the front office cashiers.• Audits guest ledger charges from all departments and balances on control sheets, verifies that guest ledger balances upon closing the day from control figures and ascertains that the total of all guest ledger folios are in agreement.• Handles all front office cashier transactions during the night shift (normally 11:00p.m. to 7:30a.m.).• Takes the final reading for the day on all food and beverage cash registers, audits food and beverage charges and prepares a Daily F&B revenue Report.• Checks the cashier’s daily report from accompanying cash checks.• Tests checks’ prices, additions, and distribution (on the cashier’s daily report) of guest checks.• Verifies with Front Office night shift that the restaurant guest ledger clearance account balances.• Distributes checks and reports produced by the PMS night audits to the relevant people.• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.• To ensure that all potential and real hazards are reported and rectified immediately.• To understand and strictly adhere to the Hotel’s Employee rules & regulations.• To report for duty punctually wearing the correct uniform and name tag at all times.• Performs any other duties as assigned to him/her by management. Show less

SCOPE : To receive all goods of the hotel ensuring that all deliveries correspond to the purchase order and specifications with regard to quality, quantity, price, etc.DUTIES/ RESPONSIBILITIES : • To receive all goods and food and beverage according to the standards established by the hotel, based on purchase order and/or market list.• To check all deliveries for quality, quantity, price, box weight and expiry for food and beverage items.• To notify the relevant departments… Show more SCOPE : To receive all goods of the hotel ensuring that all deliveries correspond to the purchase order and specifications with regard to quality, quantity, price, etc.DUTIES/ RESPONSIBILITIES : • To receive all goods and food and beverage according to the standards established by the hotel, based on purchase order and/or market list.• To check all deliveries for quality, quantity, price, box weight and expiry for food and beverage items.• To notify the relevant departments of receipt of goods and to arrange for their collection.• To prepare daily receiving reports for all goods received in the system.• To guarantee that the cooling chain during transport, delivery, storage and final destination is not broken (including but not limited to a check of the temperatures of the delivery truck, the storage facilities, etc.) maintaining at all times the necessary documents.• To keep the receiving area cleaned as per the hotel standard.• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.• To ensure that all potential and real hazards are reported and rectified immediately.• To understand and strictly adhere to the Hotel’s Employee rules & regulations.• To report for duty punctually wearing the correct uniform and name tag at all times.• Performs any other duties as assigned to him/her by management. Show less