• As an IT Manager in a service-oriented business, I oversee the management of IT applications and infrastructure, focusing on cost optimization and strategic planning for future systems• My responsibilities include ensuring the smooth operation of all IT systems, managing costs effectively, and developing long-term strategies to align IT with the organization's goals• I lead a team in implementing and maintaining robust IT solutions while staying abreast of technological advancements to drive innovation and efficiency.Some of the technologies that I manage and support are:- Office 365 / Microsoft 365 - Mobile device management solutions- Azure infrastructure as a service- Mimecast messaging services- Networking (LAN/WAN, QoS)- Network security solutions (Firewalls, IPS/IDS)- Server virtualization (VMWare vSphere)- Desktop virtualization (Horizon VDI)

Responsible for leading the IT infrastructure services team to deliver the strategic and operational objectives of the organization.Working with internal stakeholders and external partners to deliver the digital transformation programme. Part of the BCP/DR operational support teamImplement tools and processes for secure and highly available network and line of business application servicesFacilitate technical changes driven by service improvement or security complianceOperational budgetary responsibility

Eze Castle is a renowned managed service provider to the hedge funds around the world. Leading a team of service engineers delivering end user support, systems management, network monitoring, security events response and communications systems support. Drawing on a vast talent pool and underlying infrastructure, I provided full systems and network support to Kohlberg, Kravis and Roberts, a leading US equity house.

Infrastructure management, Office 365, Storage Area Networks, VMWare VDI, Skype for Business, Actifio Backup services

SPIE Oil and Gas is a specialist subsidiary of SPIE group, providing a variety of services to the oil and gas industry worldwide. Based at its Middle East head office in Abu Dhabi my remit extends to providing all round IT services such as systems and network management, project management and infrastructure development.Developing team processes, documentation and support systems to ensure IT service design and delivery is in line with the evolving business goals.

Global Integrated Security (USA) provides full spectrum security and operational support to the defence and intelligence community and other government agencies of the United States. From its Middle East head office in Dubai, I manage the IT service delivery function overseeing the desktop estate, LAN and WAN topology. With a team of technicians with ultimate responsibility for the local IT systems and user support, I have delivered a number of projects to streamline the functional processes.

Airport Coordination is the aviation slots coordinator for United Kingdom.ACL Provides schedule coordination, capacity management, and data collection services to airports and airlines. ACL also provides data feed to a pan European online coordination system.

A major food service organization with distributions centers throughout the United Kingdom. During my 4 years at DDF, I worked in a variety of roles and was truly able to grow with the organization as it experienced a four fold growth in sales in that period. Starting at the service desk and moving swiftly to the systems administration and technical project lead, I gained a truly enriching career experience.