An agile, results focused Director of Professional Services with 18 years software and data experience; currently working within a FTSE 100 company to deliver data-led strategic transformation projects as well as managing a division of delivery consultants, customer engagement managers, presales consultants and project managers. A highly target oriented individual that thrives within a challenging performance culture, who understands the importance of good leadership to develop and motivate teams. Influencing and leadership: • Currently a core member of the senior leadership team in Experian UK&I with direct P&L accountability including input and execution of strategic plans. • On-boarded a remote team to integrate and standardise process and culture through change management. Proven track record in developing new consultancy services, thereby creating new channels of revenue - as well as maintaining billable utilisation metrics. People development: • Created motivational programs to recruit, train and retain a department of high performers. Defines and develops performance plans to maximise the potential in individuals. • Highly skilled in retaining high performers and creating an internal talent pool from which to recruit. Operational effectiveness: • Built a successful presales and customer engagement function at Experian - working across business units to formalise and promote new standards, which set precedence for other territories. Leads the sales enablement series throughout our Sales organisation to drive and influence revenue. Awarded Best Team within UK&I region in 2014. • Implemented operating rhythms across my direct reports in UK, Bulgaria and India to increase revenue recognition. Currently being implemented in APAC & NA. Communication: • Keynote speaker at various events providing thought leadership and innovative delivery methods. • Excellent interpersonal and communication skills can deliver strong presentations.