Information Technology Support Engineer
CurrentTECHNOLOGIES* Firewall: Fortinet, Sophos & SonicWall* Networking: LAN'S, WANS, WLANS, VPNS, Routers, TCP/P* Active Directory: Management and support.* VPN: Remote access and Site to Site* Microsoft Office 365: Managing, Configuring, securing and troubleshooting* Routers: Optical fiber, ADSL,Wireless modems* Telecom: Avaya IP office 500Y2 EPBAX, Grandstream GXP1625 VoIP* Data Base: SQL* Languages: C, C++, PHP(WordPress,Magento)*… Show more TECHNOLOGIES* Firewall: Fortinet, Sophos & SonicWall* Networking: LAN'S, WANS, WLANS, VPNS, Routers, TCP/P* Active Directory: Management and support.* VPN: Remote access and Site to Site* Microsoft Office 365: Managing, Configuring, securing and troubleshooting* Routers: Optical fiber, ADSL,Wireless modems* Telecom: Avaya IP office 500Y2 EPBAX, Grandstream GXP1625 VoIP* Data Base: SQL* Languages: C, C++, PHP(WordPress,Magento)* Antivirus: Symantec, Sophos, Ivanti, Eset* Operating Systems: Windows 11,10, 7,XP, Vista• Remote Access Support: Zoho, Webex, Goverlan, TeamsDUTIES* Firewall Configuration, Deployment, rules migration, administration and trouble shooting.* Active directory and office 365 account administration, such as creating an account, permissions, resetting passwords or creating group accounts.* Active Directory domain changing for all workstations.* Administration and support of telecommunication equipment (Avaya IP office 500Y2 EPBAX & Grandstream GXP1625 VoIP ).Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareSupported a user base of 800+ employees in remote locations in United Arab Emirates. Show less
