June 2023 is marked by my certification in DIAMOND GRADING FROM HRD under the mentorship of Sir Fabio D'Amico.Digital Marketing and Customer Relation Management is my specialty and have 7+ years of practical experience in this field.My love for gemstones has led me to become a certified gemologist and lapidarist, allowing me to pursue my passion for rare and unique gemstones, such as fire agate, which I carve to perfection. Additionally, my expertise as a Customer relations manager has allowed me to expand my horizons, and I have served Intl. Gemstones & Jewelry Trading Co. to help grow their businesses.As the Customer Experience Manager since 2016, I manage all aspects of customer experience with a keen eye for detail and a focus on growth. With my expertise in teaching computer science, certification in gemology and lapidary, and skills in digital marketing, I bring a unique perspective to the gemstone industry.I am always looking for new opportunities to learn and grow, and I believe in the power of collaboration and innovation. Let's connect and explore how we can work together to achieve our goals.