* Handling a residential township of 1040 flats of 37 towers with all amenities like Club house, swimming pool, badminton court, gym, banquet, park, etc.* Managing the property in all aspects related to soft services. * Responsible for the cleanliness, upkeep of the society and garbage disposal. Scheduling their duties and monitoring their performance. * Supervising the horticulture team for the landscaping of the township, maintenance of parks / flower pots, upkeep of party lawn, etc. * Taking reporting of technicians of their work and managing their roaster of rotational shifts. Seeing that they are following their Planned Preventive Maintenance schedules. Checking their attendance and getting their salary payout done through vendor.* Coordinating with government authorities, vendors and clients for various issues.* Overseeing security personnel and seeing their deployment at designated location.* Ensuring that each month training of every team is conducted on the upcoming events.* Attending customer complaints and getting them resolved. Taking customer feedback each month and sharing it with management. * Responsible for CAM (Common Area Maintenance) charges from the flat owners and ensuring that the collection is 100% per month. Saving cost, improving revenue and getting the lowest rates from vendors.* Maintaining the Profit & Loss statement of my site and making sure that we stay within the budget. * Engaging pest control vendor for pest and rodent control of township. Getting fogging and spray treatment done as per season and requirement of site.* Sharing weekly and monthly reports like Weekly site update, Monthly management report, Complaint tracker, CAM collection tracker, etc.* Maintaining stock and inventory of fixed assets & consumables required by all teams. * Taking rounds of township and carrying out monthly audits related to Employee Health & Safety and Soft Services. Getting the highlighted issues resolved.

JOB RESPONSIBILITIES:* Managing the full property’s team which included housekeeping, security, technical, horticulture, etc.* Maintaining the property by investigating and resolving the resident complains shortest TAT.* Collecting the CAM charges and overseeing the maintenance of building systems by technical teams and supervising the repairs. * Enforcing the township policies, procedures and penalizing the violators.* Managing the petty cash and budget set by the client. Record keeping of the vendor works, expenses and AMCs.* Getting the PPM of equipments done and ensuring that they are in ideal working condition.* Hiring, training and supervising staff. Making their attendance and monitoring their payouts.* Preparing the daily, weekly and monthly reports like complains tracker, CAM collection update, MMR, etc.* Looking after the club house, gym, pool and other common facilities. Doing arrangements for events that are planned by the residents.* Keeping inventory of material and indenting for new requirement.* Taking daily rounds of the property to check for its daily upkeep. * Making MOM of the meeting with management and residents. Following up and getting them closed.* Coordinating with the RWA members and property management for various issues.

* Being part of the Soft Services team, I am taking care of cleaning and upkeep of office premises.* Managing a team of houseboys, office boy and supervisors for the regular and weekly deep cleaning of office.* Taking rounds of the office and highlighting the snags to my team as well as to the technical team for the rectification of the same. * Maintaining the attendance of houseboys, office boy and supervisors on an online tool with respect to the shift they are doing and cross-checking the same on daily basis.* Managing space (workstation allocation) of the entire office.* Allocating seats to new hires and recording the seats released by resigned/transferred employees.* Doing a routine reconciliation of seat allocation of teams periodically. * Taking care of the shifting and relocations of teams from one office to another.* Assisting teams in celebration of festival and other events.* Attending to employees request and concerns personally as well as their requests for stationary, grievances, relocation, etc through online ticketing system.* Monitoring the stock in hand and expenditure of housekeeping items and stationery.* Helping my team in monthly budget forecast, PO generation, ordering the material and invoice processing. * Making monthly management reports of the challenges faced and achievements of the month.* Coordinating with building management for repair and maintenance of the common areas.* Allocating and issuing parking stickers to teams for the use of building parking.* Getting the pest control, termite treatment and other preventive services routinely done in the office.* Coordinating with security team for different issues, mock fire drills, etc.

* Handling all the administration and facilities issues related to office and company properties.* Doing marketing tasks to rent out the vacant properties by liaising with brokers, advertising the property onwebsites, making flyers and brochures, and attending to inquiries of the advertised property.* Handling the social media accounts of the company like Instagram and Facebook. Posting details about theproperties and new offers.* Uploading properties on online real estate website and also taking subscription of the paid website for theadvertisement. Refreshing and changing these advertisements to attract new customers.* Showing the properties to the interested customers directly and through brokers. Convincing them andmaking efforts to make the deal successful.* Handling the team of workers which included painters, electrician, drivers, cleaners, etc. Supervising andtraining for the best output* Collecting rent, chasing the defaulters, monitoring and enforcing the terms of lease agreement.* Controlling procurement and expenditure costs.* Handling company petty cash for all the accounts. Making petty cash statements and submitting toaccounts for issuance of the spent amount* Hiring, training and supervising new staff* Keep inventories of all assets of office as well as properties, arranging for repairs wherever required.Perform annual inspects* Submit required reports and maintain records as required by the management from time to time.* Taking care of the maintenance of company vehicles, renewing insurance and settling fines if any* Liaising with government authorities for the completion of formalities for the properties or the tenants* Paying utilities invoices and following up for the issues

* Managing all the day to day functions of the administration for all the commercial and residential properties.* Coordinating with the Property Administrators for the procurement of material as well as manpower for maintenance/routine related works.* Taking reports on pending rent, occupancy, rates, customer walk-in, expenditure, issues, etc* Taking care of the maintenance and upkeep of infrastructure, facilities and amenities of the properties directly which do not Property Administrators.* Coordinating with local government authorities for issues like change of electricity and water ownership.* Preparing reports/Presentations and make arrangements for company meetings.* Drafting circulars and letters from time to time for related to company policies and changes.* Take reporting of the staff (security guards, cleaner, gardeners, etc) and allot work to them thereby making sure that all the routine work is been followed up with.* Co-ordinate with vendors, team or management for maintenance or other operational issues.* Receive customer complaints and maintenance issues and getting them rectified in the given time.* Maintaining/updating records and sharing reports with the management.* Preparing lease agreements, invoices and rent receipts. Following up for pending rents, agreement renewals, etc* Advertising and marketing the vacant property units. Showing them to prospective customers and agents.* Obtaining quotations for maintenance works like rubbing removal, construction work, landscaping, etc.

* Handled entire branches of the state for all kind of admin/facility related issues.* Ensuring the smooth functioning of the branches with rectification of the snags highlighted by the branches within the stipulated timeframe.* Also took care of the mergers and roll out of the new branches which started from search for the site and ended till the operations and business staff shifted there.* Handled the vendor and monitored their payouts.* Planning, organizing and managing the integrated administrative activities of an equivalent office component under general supervision. * Overseeing all aspects of travel arrangement and administration of the office. * Security Management.* Cleanness/Repair and upkeep of office premises.* Maintenance & AMC's of office equipments.* Handled the relocation of employees and their belongings of being transferred to other locations

* Participating in office policy development and strategic decision making, implementing and enforcing Operating policies, procedures, and standards. * Operating as a member of the office management team.* Manage responsibilities from home when needed.* Handling general office correspondence independently.* Maintain general filing system & update on a regular basis.* Render admin assistance to Project Team.* Preparing Expense Reports for branch (petty cash.)* Taking care & coordinate any Facilities and issues faced by any department.* Assisting HR in arranging staff lunch & get together, etc.* Vendor development (Bills for Taxi service/Courier Service/Water Service/Travel agent, BSES, Telephone Broadband/DG set/Manpower Hiring Consultants/House keeping agency).* Manage official purchases & reimbursements. * Ordering and maintenance of office stationery items & pantry terms. * Handling vehicle issues in my cluster which includes cities like Lucknow, Allahabad, Gorakhpur, Varanasi, Kanpur, Jhansi, etc.

* Handling project sites for all kinds of admin issues. * Send stationary and other required material to these locations.* Handling Office Documentation & Maintaining Filing Records and Staff Attendance record * Handling office maintenance and housekeeping. * Handling Tour & Travel activities & effectively coordinating visitor arrangements and office correspondence. * Handling Bills of Telephone, Electricity, Water Supply, Air Conditioners * Handling AMC Vendors of A.C, Lift, Epabx, Xerox Machine, Fax, Tea- Coffee Machine and all Official Equipments. * Handling Housekeeping & Pantry Stock.* Handling Dispatching of Couriers. * Handling Petty Cash & maintaining Vouchers.* Sending attendance of all the outsourced staff and getting their payouts done.* Taking interviews for the new computer operators for project and get them recruited through consultancy.