Technical Support Engineer
Current▪ Providing 2nd level customer support.▪ Router configuration (MikroTik, Cisco).▪ BGP, OSPF configuration, EOIP Tunnel, GRE Tunnel.▪ WiFi Survey and Solution Design.▪ AP Configuration (Cisco, Cambium,Ubiquiti, NETGEAR, EdiMAX,Engenius, Rukkus, Google mash etc)▪ Giving LAN/WAN support of our existing client▪ Troubleshooting various types of Wi-Fi related problems▪ Providing technical support over phone or visiting to client end.▪ Monitoring and Reporting (Collecting data from NMS, Nagios and AirWave).