My professional career, up to this point, has been related to help people and my coworkers in a large service company. I have strong characterization skills that can be used to do and finish tasks as well. As an IT Support Specialist, quality-conscious and knowledge-hungry, I am responsible for helping end-users troubleshoot and resolving technical issues with computer hardware, software, and other electronic devices. I consider myself a creative problem solver, a lifelong learner, and a collaborative person and I know continuous learning and professional development are crucial for IT support specialists to stay up-to-date with the evolving IT landscape and provide effective support to end-users.