Amir Reid Email & Phone Number

Log and document customer suggestions for product improvements. Record resolutions in CRM and build out knowledge base for future reference. Enter sales orders, process credit card payments and facilitate execution of leasing docs and pricing approvals as needed.Receive, track and telemarket patient leads generated by television, print and internet channels. Track performance metrics and generate sales reports, as requested.Make outgoing sales calls. Transition leads through first point of contact to ultimate sale of Inogen’s oxygen concentrator products.

Responsible for circulation desk procedures, such as rotating materials, registering patrons with library materials and collecting fines.Administers assistance to librarians in the maintenance of collections of materials, organizing the environment, and ensure expert customer service.Organize books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.Introduce patrons on new reference sources, card catalogs, and automated information systems.Manage records of items received, stored, issued, and returned, and file catalog cards according to system used.

Cleveland/Akron, Ohio Area

Established as the youngest male teacher in the center to educate and inspire children Implement reading and writing workshops to increase student literacy and support school reading programDocument student attendance and progress against goalsCreate lesson plans based on course objectivesFacilitate groups of youth and provide one-on-one support

Wilberforce Oh

Created and implemented social, educational and recreational programs for residents.Led by example through mature behavior consistent with university regulations and rules. Mentored and supervised groups of 700+ residents.Facilitated several administrative duties, including room transfers, incident reports and maintenance requests.Encouraged a close knit community atmosphere

Parma, Oh

Managed day to day duties of the store to ensure prompt service and a pleasant shopping environmentTrained new team members to store upkeep and serviceEstablished positive customer relationships through friendly greetings and excellent service.Accomplished wide range of upkeep tasks each shift.