As an Operations Supervisor at Valtrans Transportation Systems & Services, I manage the daily operations of the valet parking service for multiple clients across the UAE. I oversee the staff recruitment, training, and performance evaluation, as well as the quality assurance, customer satisfaction, and revenue generation. I have more than nine years of experience in the parking industry, having worked as a Valet Supervisor at GreenParking and a Cashier at Zone Parking Solutions. I have developed strong presentation skills, customer service management skills, and point of sale (POS) system skills. I hold an Associate of Science degree from the University of Sialkot and a certification from the Virtual University of Pakistan. My core competencies include leadership, communication, problem-solving, and teamwork. I am passionate about delivering excellent service and creating a positive work environment for my team and my clients.