Amira Hussien Email and Phone Number

Provide exceptional customer service by engaging with customers and addressing their inquiries and concerns regarding telecom products and services.Assist customers in selecting the most suitable telecom products and services based on their specific requirements.Achieve the predetermined quantitative sales targets for different products and services.Actively listen to customers, identify their needs, and offer personalized recommendations to enhance their overall experience.Handle customer complaints and resolve issues promptly and effectively, ensuring customer satisfaction.Collaborate with other team members to ensure a seamless customer experience and contribute to the achievement of sales targets.Maintain a clean and organized work environment, including product displays and store appearance.Adhere to all policies and procedures, including Retail Sales and company-specific policies and procedures.Offer a comprehensive range of after-sales services and strive to achieve initial issue resolution whenever possible.Continuously provide feedback to enhance the overall customer experience.Manage various types of payments, including cash and credit cards, while consistently following the agreed policies and procedures.Ensure shop appearance complies with company standards, manage stock display, and support shop administration for smooth operation.

Assisting the organization’s HR and finance functions by keeping personnel records up to date, arranging interviews calls, emails and updating financial documents with accounting team.Booking transport and accommodation when required.Organizing company events and conferences.Ordering stationery and administration supplies and keep checking the needs and requirements each three months with employees.Making sure of delivering stationery to each colleague.Dealing with correspondence, complaints, and queries.Keep checking the stop card box on a daily basis.Preparing letters, presentations, and reports when required.Supervising and monitoring the work of administrative staff additionally buffet and company cleaning daily tasks.Maintaining office services as required (such as cleaners and maintenance companies).Processing invoices and managing office budgets, for example: parking fees, monthly invoices, electricity. with the concerned department.Implementing and maintaining procedures/office administrative systems.Organizing induction and welcoming programs for new employees with the help of HR Team.Taking and ensuring messages are passed to the appropriate staff member on a timely basis.Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking notes, making travel arrangements and hotel bookings.Answering phones in a professional manner, and routing calls as necessary.Assisting colleagues with administrative tasks.Preparing and organizing meetings and meeting rooms.Attending meetings with senior management, taking minutes of meeting, and documenting as required.Performing ad-hoc administrative duties.Sorting and distributing mail.

Assisting the organization’s HR and finance functions by keeping personnel records up to date, arranging interviews calls, emails and updating financial documents with accounting team.Booking transport and accommodation when required.Organizing company events and conferences.Ordering stationery and administration supplies and keep checking the needs and requirements each three months with employees.Making sure of delivering stationery to each colleague.Dealing with correspondence, complaints, and queries.Keep checking the stop card box on a daily basis.Preparing letters, presentations, and reports when required.Supervising and monitoring the work of administrative staff additionally buffet and company cleaning daily tasks.Maintaining office services as required (such as cleaners and maintenance companies).Processing invoices and managing office budgets, for example: parking fees, monthly invoices, electricity. with the concerned department.Implementing and maintaining procedures/office administrative systems.Organizing induction and welcoming programs for new employees with the help of HR Team.Taking and ensuring messages are passed to the appropriate staff member on a timely basis.Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking notes, making travel arrangements and hotel bookings.Answering phones in a professional manner, and routing calls as necessary.Assisting colleagues with administrative tasks.Preparing and organizing meetings and meeting rooms.