Amira Omar Email and Phone Number

- Reconcile the monthly CIB and AAIB Retirement plans contributions payments with Payroll and communicate to the banks. - Implement accuracy check by extracting monthly reports for separation actions to compile and review the redemption letters (CIB) and leaver forms (AAIB) and proceed with the pension redemptions as per policy.- Responsible for reviewing all benefits actions on SAP, forms, and documents for the staff operations unit including generating transaction reports for compensation and benefits actions to review and confirm data accuracy.- Review and approve the scholarship requests as per the HR policies and guidelines.- Provide approval each semester for confirm eligibility according to the eligibility criteria of the educational benefits as well as confirming the correct cost allocation - Implement university-wide pay programs, such as annual increase, performance-based bonus, Excellence awards programs and update USD rate on SAP based on the total rewards policy and guidelines.- Manage HR budget including the planning, vendor payments, accruals, Purchase requisitions and fund reservations- Act as focal point for HR assets and property management.- Review all HR letters, experience letters, salary breakdown letters and clearance letters before approval.- Participate in analyzing and studying the different benefits processes and recommend improvement procedures to facilitate and enhance the workflow in alignment with best practices- Manage withdrawal and additions actions on Vanguard & Fidelity portals- Manage Cigna addition, change and withdrawal on the portal and extract periodic reports to ensure data accuracy-Review medical transaction reports: MetLife Additions and withdrawals report and send to MetLife.- Review monthly automatic actions on SAP and the notification letters to staff- Prepare reports for staff Service Recognitions - Respond to external and internal audits with required reports and documents

• Responsible for all transactions related to HR budget on SAP including the planning for the future annual budget on the Planning Matrix• Analyze and monitor HR monthly payments for three cost centers, fund reservations, invoices processing to external vendors, and budget transfer requests for internal parties.• Foresee yearly plans for the process of capital equipment procurement and propose the adequate distribution of assets, Facilitates maintenance of equipment as per the needs and IT assessment• Work collaboratively with HR Senior Directors in the data reporting in senior meetings such as Board, senior leadership, Strategic meetings, Provost Council and Budget Hearings, collecting and checking data and reviewing details to generate reports to show HR progress, ensuring high data quality and clarity using the available Business intelligence tools. • Participate in HR running projects through reviewing materials and including Onboarding, Excellence Award, Early Retirement, Policies, E-learning, and Performance Management to be presented to the senior leadership. Review and check action & info memos in the Office of SAVP for HR to the President. • Prepare the Bi-Weekly Activity reports of SAVP meetings with the President through the communication with HR directors to compile progress, Assist SAVP in the reporting of progress & implementation of HR actions. • Prepare HR presentations in senior meetings -Manage HR communication to the University through HR website updates and SAVP email account correspondences. • Responsible for implementing all updates on the HR webpage through aligning with HR units for posting updates of HR regulations, policies, guidelines, announcements, and benefits.• Achievements and interests: o Built an organized library for all HR documents, presentations, action and info memos o Provided a high level of accuracy and editing to HR output materials o played an essential role in all running projects of HR

Human Resources Role:-Act as the HR focal point for Cairo office-Responsible for the hiring, onboarding and offboarding procedures-Managing the relationship with banks to create payroll accounts for employees-Handle monthly attendance reports and staff timesheets-Single point of contact with the medical insurance provider-Provide support to facilitate the work of the project’s government Labor relations-Publish Cairo office holiday schedules in coordination with projects and head officesOffice Management Role:- Manage and supervision of the day to day administrative activities for Cairo office as detailed below:- Administration of office purchases for materials such as stationery, machines, furniture, supplies- Report to and provide support for the country manager in all administrative matters- Reporting daily office progress, identifying areas of concern and opportunities for improvement- Allocating correct budget codes for the processing of outside counsel’s legal invoice - Negotiation of the company technical and commercial terms with contracted hotels and other third party providers- Coordinating with Country Manager, Projects and corporate security for security matters relating to in-country staff and overseas visitors- Manage the travel logistics and ground transfers for visitors coordinating with offshore offices-Set up meetings with government entities, clients and contracting parties in preparation for senior managements’ business trips to Egypt- Supervise and act as the primary point of contact for the transport service provider- Manage the daily movements of company cars and their periodic maintenance- Provide support to the Country Manager with developing the work agenda, business trips, meetings and expenses- Oversee and coordinate preparations for office social activities- Manage the occupancy of office space in accordance with meeting schedules- Plan the best allocation and utilization of space and resources for the premises

 Sap Blueprint: Handling all SAP and IPortal activities for my Dept. Records Management Focal Point using SharePoint Manage travel arrangements for regional team; IT, Expats and engineers Organize departmental events business & social Handle VIP visitors arrangements Working with functions in uploading reports to company SharePoint Liaise with shell group, oil companies & JVs in relation with business issues Handle general office matters & director’s agenda Maintain records for sharing with partners and JV  Travel Arrangements :Business & Training trips Hotel Booking: Managing staff requests including logistics & Billing Maintaining office supplies Ensure proper accounting of business trips, training, entertainment & any other expenditure.  Arrange for departmental meeting &events  Coordinating & reporting to managers to carry out business objectives Developing & maintaining relationships with business stakeholders

Highlights: - Assisting Exploration Mgr- compiling weekly reports from sub depts- handle admin work to Exploration Dept - Review timesheets on monthly basis.-Maintain an adequate inventory of office supplies-Coordinate with the administration department to get desert pass permits to the crew.Arrange training courses schedule within the dept.

Highlights: -Communicating the GM Instructions to the Dept. Gen Mgr-Planning and organizing the GM’s Calendar -Managing information or general administration support -reporting and translation of Arabic correspondence to my Manager-Set up meetings as instructed and notify all necessary parties. -Read all incoming mail, Prepare correspondence, confidential documents (requires knowledge of departmental operations and regulations).-Maintain hard copy and electronic filing system.

Administrative Coordinator to the Operations Dept (Expats)

 Communicating the GM Instructions to the Dept. General Managers Planning and organizing the GM’s Calendar  Managing information or general administration support  reporting and translation of Arabic correspondence to my Manager Set up meetings as instructed and notify all necessary parties.  Read all incoming mail, Prepare correspondence, confidential documents (requires knowledge of departmental operations and regulations). Maintain hard copy and electronic filing system.  Review timesheets for the engineers and accountants working in the operations such as Drilling, Production, Engineering, Reservoir and cost control, and calculate the allowances and overtime on monthly basis. Prepare annual leaves and travel expense claims for the field drilling team on monthly basis. Arrange transportations and flight reservations for the engineers traveling from or to the field. Maintain an adequate inventory of office supplies and stationery for the operations team in the head office or in the field. Coordinate with the administration department to get desert pass permits to the crew. Arrange training courses schedule within the dept. Perform general duties to include but not limited to: mailing, signing confidential documents related to the cost estimates. Assist with planning and execution of all society events  Management of summer interns including tasks distribution, scheduling and evaluation Reports Follow up on approvals for the Authorization of Expenditure for the drilling operations.

 Handling requests that come from the sales department to achieve customer requests through a systematic application. Managing the follow up with sales channels by resolving calls effectively and efficiently Ensuring service level agreements are met and maintained Conducting all the customer's related activities that are being reported by sales including (SIM swap, activate new lines, conversions, etc.) Providing the sales channels with accurate and timely information Communicating positively with all involved parties in order to facilitate the sales reception of the expected distinguished service. Creating and promoting an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service to all sales channels. Managing to build up projects to improve the workflow environment. Communicating with other parties internally to fulfill requested services.

Highlights: -Handling customer requests within the service level agreement -Answering customer inquiries & questions.-Ensuring the implementation of the company policy & procedures.-Communicating with other departments to manage escalated complaints-Fulfilling a high level of customer satisfaction.-Exceeding customer expectations.-Managing customer complaints.