Amir Abavisani Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Provided information, advice, and assistance via telephone and/or email communication with First Nations clients, organizations, and service providers relating to program eligibility, prior approvals, and payments• Provided FNHA Health Benefits information, advice and assistances via telephone and/or written communication with First Nations clients • Maintained and updated database, client files and document control• Worked as a member of the FNHA Support Team

Vancouver, Canada Area

Coquitlam, Bc

Administered daily operation of HBC’s retail office while compiling, preparing, reconciling and balancing daily.• Reduced Operating Expense by tracking inventory of office supplies and restocking only required quantity• Reduced administrative re-work by verifying employee and management’s business expenses before processing for reimbursement• Improved customer satisfaction by responding to or transferring customer’s inbound call inquires• Resolved reports of faulty sale’s transactions by tracing recorded logs and reported identified transaction issues to National Issue Tracking body• Examined 20+ POS terminal’s physical balance against reported balance to ensure financial accuracy• Corrected balance discrepancies according to corporate policies• Reported excess or shortage of cash in the safe per outlined policy• Counted/reconciled register deposits from previous day• Logged in all cash came into the office that was destined to be deposited into the bank• Prepared daily bank deposits at the end of each business day• Balanced safe and prepared register bags for next sales date

Vancouver, Canada Area

Met sales targets and addressed customer queries in a high-volume environment while maintaining a professional and positive demeanor• Attended team briefing prior to store opening to receive daily sale’s target information, promotions, and discuss Key Performance Indicators (KPIs) for the day• Improved customer retention by providing in-person and over-the-phone sale’s advice to customers as per their purchasing needs• Exceeded corporate targets for new credit card opening for customers on a regular basis [KPI]• Supported corporate initiative to promote online advertisement by acquiring customers’ email addresses [KPI]• Strengthened company’s customer engagement by urging shoppers to conduct survey about their shopping experience [KPI]• Reduced company’s merchandise losses by performing asset protection techniques while helping customers in a pleasant demeanor

Iran

Coordinated, administrated and organized project activities dealing with multiple complex issues and seeing them to be successful.• Assisted in the definition of project deliverables and scope• Coordinated with internal and external stakeholders to determine project scope and budget• Planned schedules, time lined project costs monitored and coordinated project activities• Collaborated effectively and cross-functionally with engineers, contractors and vendors• Assisted in the recruitment, selection and on-boarding of project design team members• Analyzed results of all project aspects and identified opportunities for improvements• Supported the project manager and other resources during the complete project lifecycle• Facilitated project meetings and communicated status updates• Maintained productive working relationships with project owners and stakeholdersProjects: 16,000 square feet six story residential building

Iran

Managed, administrated and organized an Immigration consulting company providing services to individual and corporate clients around the world• Maintained appointments and updated customer service• Dealt with customer phone calls effectively• Administrated support, faxing, filing emails, photo copying and faxing• Contacted applicants if additional information was required• Reviewed new applications to ensure that proper documentation was attached

Iran

Provided strong development services and delivery of training and educational materials.• Taught concepts like Web Development, E-Commerce and Management Information Systems• Presented various types of learning materials in the form of audio, books and visual trainings• Evaluated and graded students' class work assignments and papers• Challenged and motivated students through in-depth lectures and discussionsKey Courses: E-Commerce, System analysis, Engineering Economics, Web Technologies

User Experience Design

Project Management

• Project definition • Time estimate methods to assess risk and schedule a project • Resource levelling • Reporting and progress.

Attestation Of College Studies, Project Management

• Project Scope & Scheduling • Quality & Risk analysis • Project Costing, Resources and Procurement • Project Communications and Human.

Master'S Degree, Industrial Engineering

Bachelor Of Science (Bsc), Computer Software Engineering