1. Led APQP processes by coordinating cross-functional teams to implement APQP methodologies, ensuring smooth product launches and adherence to customer requirements.2. Develop control plans by maintaining control plans as part of the APQP framework, improving product consistency and reliability.3. Facilitate Process Failure Mode and Effects Analysis (PFMEA) to identify potential risks and implement preventive measures during product processes.4. Managed Production Part Approval Process (PPAP) documentation to ensure compliance with customer and industry standards.5. Analyzed process capabilities (Cp/Cpk) to validate manufacturing readiness and align with APQP goals.6. Established successful completion of all APQP quality gates, from customer to production, meeting project timelines and customer expectations.7. Acted as a liaison between engineering, manufacturing, intercontinental sales representatives, and suppliers, enhancing communication and alignment during the APQP lifecycle. 8. Support planned periodic Internal Quality Audits to ensure implemented Quality Management Systems are maintained and PDCA is effective and efficient. 9. Periodically report the status of enforced QA Systems on obsolete documents and Horizontal Deployments.

- Attend customer e-feedback form and analyze their issues and problems by giving the correct and accurate information.- Develop communication skills with the others teammates and communicate with the customers via e-feedback/outbound calls and Live chat.- Manage to achieve daily productivity based on the cases attend and create reports with the correct SOP.

- Conduct pre-quality check on the sample tissues such as brightness test and tensile strength test on the sample tissues and record the date daily.- Check out an daily update in excel file for each of chemical balance, wood balance and wastepaper balance - Applied 5s on daily work stations and gain a knowledge on how the factory applied Kaizen for continuous improvement.- Observe the production flow process on paper tissues is produce from the raw materials to the end products.