- Collect and study published journals and paper for reviewing- Write and edit draft for potential publication- Conduct tests and analyse the collected data using statistical tools such as MS Excel, SPSS, Stata and R- Attend weekly meeting to update on project progress- Coordinate with other authors on the research project

- Engage customers from various industries including banking, insurance, government agencies, telcos, education and corporates- Monitor application performance using Dynatrace and other related tools to improve their end user experience and overall application performance- Conduct load test and performance test before the launch of customer’s core systems, software and critical applications to avoid major performance incident when system goes live- Strategising and designing… Show more - Engage customers from various industries including banking, insurance, government agencies, telcos, education and corporates- Monitor application performance using Dynatrace and other related tools to improve their end user experience and overall application performance- Conduct load test and performance test before the launch of customer’s core systems, software and critical applications to avoid major performance incident when system goes live- Strategising and designing solutions along with troubleshooting any issues found- Improve analytical skill in understanding issue, identifying the root cause and providing solution for top organisations from various industries- Conduct training for customers on using the Application Performance Monitoring tools- Attend seminars and workshops that are related to customer’s application requirements- Provide and present monthly report, performance analysis report, incident analysis report, baseline report and quarterly report to customer- Raise support ticket and communicate with Dynatrace support team on issues encountered while using their tool Show less

- Evaluate, organise and prioritise workload within a schedule- Keep track of onsite situations and communicate with Production department if replacement parts requested is urgent- Generate and update project Status Report from task allocation from each team members by collecting and analyzing information and recommendation actions- Monitor and oversee project schedule by reviewing tasks progress, coordinating each members’ task and resolving any problems that slow down the project… Show more - Evaluate, organise and prioritise workload within a schedule- Keep track of onsite situations and communicate with Production department if replacement parts requested is urgent- Generate and update project Status Report from task allocation from each team members by collecting and analyzing information and recommendation actions- Monitor and oversee project schedule by reviewing tasks progress, coordinating each members’ task and resolving any problems that slow down the project progress to ensure that project meets its deadline- Conduct project meeting with team members on a weekly/monthly basis or whenever needed to keep abreast of the project status and to discuss about any pending issues- Attend to clients’ inquiries and interpret their needs and requirements as well as preparing a feasibility report- Act as a point of contact for engineers from different department- Liaise with internal Procurement Department to expedite the requisition of materials process and liaise with engineers for any outsourcing task- Receive Purchase Order (PO) from Procurement Department and verify whether the items acquired fulfill client’s requirements- Undertake other related tasks and duties as assigned by superior Show less

- Writing test matrix and test scripts- Performing manual testing using FileZilla and SQLDeveloper- Analyzing and logging defects found into JIRA- Provide further information on issues required by technical team - Retesting fixed defects and failed test cases- Conduct Sanity test, Regression test and Performance test for newly deployed environment- Setting up JIRA project and import test scripts using Zephyr- Gathering and documenting requirements such as process… Show more - Writing test matrix and test scripts- Performing manual testing using FileZilla and SQLDeveloper- Analyzing and logging defects found into JIRA- Provide further information on issues required by technical team - Retesting fixed defects and failed test cases- Conduct Sanity test, Regression test and Performance test for newly deployed environment- Setting up JIRA project and import test scripts using Zephyr- Gathering and documenting requirements such as process workflow, interface and business rules for new system Show less