Amir Ali

Amir Ali Email and Phone Number

Founder | CEO w Live Chat Ltd @ Mosaic Solutions
Amir Ali's Location
Lahore District, Punjab, Pakistan, Pakistan
Amir Ali's Contact Details

Amir Ali personal email

About Amir Ali

Highly accomplished professional skilled at increasing profits and reducing costs through the application of analytical and business development skills in a multinational business environment. Proven leadership and expertise supporting sales, marketing, operations and high growth business units. Intimate knowledge of financial processes, operating results and profitability.Strong track record of driving results through cultivating relationships across multiple functions, establishing key business partnerships, enhancing financial literacy and developing high-performance teams. Innovative leader with strong mentoring, team-building and leadership abilities. Demonstrated ability to listen to clients’ needs, develop solutions to meet their goals and budgets, and build trust and respect. Strengths include a results oriented focus, strong inter-personal and problem-solving skills. Expert in pricing new business and new market opportunities conducting thorough research and evaluation of financial alternatives, investments and acquisition considerations. Tough, but fair negotiator with entrepreneurial spirit and drive and outstanding tactical planning, problem-solving and decision-making skills. Proven ability to effectively interface with C-level and executive leadership to influence decision making, drive growth and increase profitability.

Amir Ali's Current Company Details
Mosaic Solutions

Mosaic Solutions

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Founder | CEO w Live Chat Ltd
Amir Ali Work Experience Details
  • Mosaic Solutions
    Managing Partner
    Mosaic Solutions Dec 2019 - Present
    Lahore, Punjab, Pakistan
  • Live Chat Ltd
    Founder | Ceo
    Live Chat Ltd Jan 2012 - Present
    Uk, Usa, Uae, Can
    Live Chat Ltd is creating productive customer interactions through right customer support professionals at right time using effective and right channels. We are helping e-commerce businesses to build extreme customer confidence and boost their online sales. Our live chat agents increase your online conversions, reduce churn and create opportunities to cross-sell and up-sell your products and services. We let your brands interact with their customers directly and analyze their behavior which can… Show more Live Chat Ltd is creating productive customer interactions through right customer support professionals at right time using effective and right channels. We are helping e-commerce businesses to build extreme customer confidence and boost their online sales. Our live chat agents increase your online conversions, reduce churn and create opportunities to cross-sell and up-sell your products and services. We let your brands interact with their customers directly and analyze their behavior which can later be used for effective marketing strategies.• Developed customer profitability analysis, which highlighted strategic focus areas to reduce costs and reevaluate targeted customer set. This effort was instrumental in facilitating executive decisions on product profitability and cost reduction opportunities.• Spearheaded the business planning, budgeting and analysis of equipment subsidies in support of Equipment Marketing organization. Efforts resulted in significant cost reductions by assisting executives in strategic planning and assessing the impact of operational improvement initiatives.• Established annual and multi-year organizational financial targets driving successful efforts towards achievement of strategic plans and corporate objectives. Show less
  • Live Chat Ltd Uk
    Co-Founder | Managing Director
    Live Chat Ltd Uk Dec 2015 - Nov 2018
    London, United Kingdom
    Live Chat Ltd offers effective online chat solutions for businesses that are cost effective and most reliable. With quality and lead generation passion, our live support service become your first priority instead of hiring in house high budget operators. Outsourcing your live chat solutions to us can reduce the risk of high investment and burden of overwhelmed expenses. At Live Chat Ltd we guarantee following results: Upto 40% Increase in Online sales conversion Reduce… Show more Live Chat Ltd offers effective online chat solutions for businesses that are cost effective and most reliable. With quality and lead generation passion, our live support service become your first priority instead of hiring in house high budget operators. Outsourcing your live chat solutions to us can reduce the risk of high investment and burden of overwhelmed expenses. At Live Chat Ltd we guarantee following results: Upto 40% Increase in Online sales conversion Reduce customer support department cost upto 80% Increase in customer satisfaction level by 65% 100% uptime via 24/7/365 live chat customer services Show less
  • Katz Communications
    Manager Customer Service
    Katz Communications Feb 2006 - Dec 2007
    Pakistan
    • Supervised, trained, motivated, and managed opportunities-actions-results, evaluate, set goals and rate accordingly, forecast and exceed set goals for unit sales and profitability exceeding company standards.• Generated opportunities through advertising, cold calling, budgets,multi-media, and internet• Strengthened relations between sales staff, finance, and service departments• Marketed and advertised clients through newspaper, television, and internet to help generate fresh… Show more • Supervised, trained, motivated, and managed opportunities-actions-results, evaluate, set goals and rate accordingly, forecast and exceed set goals for unit sales and profitability exceeding company standards.• Generated opportunities through advertising, cold calling, budgets,multi-media, and internet• Strengthened relations between sales staff, finance, and service departments• Marketed and advertised clients through newspaper, television, and internet to help generate fresh opportunities• Ensuring the companies KPIs are achieved, customer retention and service are maintained, with a key focus on profitability, promotion of product innovations, quality of service and high standards of product delivery. Show less

Amir Ali Skills

Strategic Planning Management Marketing Strategy Customer Service Business Analysis Planning And Monitoring Financial Analysis Business Development Analysis Financial Reporting Auditing Social Media Marketing Team Leadership Microsoft Office Team Management Ifrs Taxations External Audit Internal Controls Digital Marketing Customer Service Management Business Planning Strategy Internet Services Global Management Market Research Operations Management Business Growth Strategies New Business Development Leadership Customer Experience Managed Services Online Marketing Business Strategy E Commerce Online Advertising Project Management Marketing Entrepreneurship Customer Engagement Customer Focused Service Live Chat 24x7 Production Support Email Management Email Strategy

Amir Ali Education Details

Frequently Asked Questions about Amir Ali

What company does Amir Ali work for?

Amir Ali works for Mosaic Solutions

What is Amir Ali's role at the current company?

Amir Ali's current role is Founder | CEO w Live Chat Ltd.

What is Amir Ali's email address?

Amir Ali's email address is am****@****hoo.com

What schools did Amir Ali attend?

Amir Ali attended Oxford Brookes University, Acca, National College Of Arts, University Of The Punjab, Lahore, Society Public School.

What are some of Amir Ali's interests?

Amir Ali has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture.

What skills is Amir Ali known for?

Amir Ali has skills like Strategic Planning, Management, Marketing Strategy, Customer Service, Business Analysis Planning And Monitoring, Financial Analysis, Business Development, Analysis, Financial Reporting, Auditing, Social Media Marketing, Team Leadership.

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