•To continuously collect feedback from guests and report it back to the Management. Comply with the hotel environmental, health and safety policies and procedures.• Supervising and managing the stewarding team, including assigning tasks, providing guidance and training, ensuring staff compliance with safety and hygiene practices, and conducting performance evaluations. Ensuring the cleanliness and sanitation of the kitchen, dining areas, and equipment, including overseeing the washing of dishes, utensils, and other kitchenware.• Maintaining inventory and ordering supplies, such as cleaning agents and disposable items, and tracking expenses to ensure compliance with budget guidelines. • Monitoring and reviewing processes and procedures to identify areas for improvements and make recommendations to management. Handling customer complaints and addressing any issues with food safety, cleanliness, or service promptly and effectively. •Schedule shifts and arrange for replacements in cases of absence.Motivate team members and resolve any issues that occur on the job. Respond to customer complaints and special requests.

• Supervise the restaurant and in-room dining. Improve POS system throughout the year to reduce stress on kitchen staff and increase their productivity. • Monitor quality control specifications, marketing, mass communications, quality assurance and YUM guidelines for the food and nutrition department. • Conduct daily inventory and payroll review. Maintain accurate daily paperwork, including payroll and inventory. • Updating Warehouse documentation & make sure that system should run on FIFO, LIFO, FILO and LILO. • Create an illustrate process, which promote continuity for timely and accurate vendor ordering procedures for all management staff. To continuously collect feedback from guests and report it back to the Management. Comply with the hotel environmental, health and safety policies and procedures.

• Preparing and sending outgoing mailings and packages updating and maintaining databases, Explaining products and product prices coordinating work flow. • Answering customer information about products, a charity or political beliefs. Obtaining customer information such as name and address for shipping products or delivering services.

• Manage the Point of Sale (POS).Collect payments by accepting cash, card, or charge payments from customers. Verify credit acceptance. Redeem and monitor vouchers and loyalty card. Balance cash drawer by counting cash at the beginning and end-of-work shift. Balance cash/credit sales against the POS report. Keep records of transactions.• Check rooms and common areas, including stairways and lounge areas, for cleanliness and hygiene standards. Schedule shifts and arrange for replacements in cases of absence.• Motivate team members and resolve any issues that occur on the job. Respond to customer complaints and special requests. Inspecting the work of housekeeping staff to make sure it meets hotel standards.• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.• Preparing and sending outgoing mailings and packages updating and maintaining databases, Explaining products and product prices coordinating work flow.

• Conduct daily inventory and payroll review. Maintain accurate daily paperwork, including payroll and inventory. • Updating Warehouse documentationKeeps and updates records of good received and issued;  Disposes of expired and waste stock according to the current procedure;  Check incoming materials for quality, and quantity against invoices, purchase orders and packing slips or other documents controlling basic accounting functions such as checking invoices and making deposits

• Check incoming materials for quality, and quantity against invoices, purchase orders and packing slips or other documents. Keeps and updates records of good received and issued.Monitor and take inventory on regular basis to compile orders based on par levels or needs.Maintain clear and organised records to ensure all reports and invoices are filed and stored properly.Responsible for storage of both food & beverage and operational stock.Responsible for the day-to-day check on the storage facilities for upkeep and hygiene.Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.Refuse acceptance of damaged, unacceptable, or incorrect items.Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.