Director, Revenue And Reservations
The Stafford Bungalow
Sri Lanka
Set amongst the stunning tea plantations in Sri Lanka, Stafford Bungalow is a family heritage holiday home, initially built by the pioneering Scottish planters in 1884. It is now a 4-bedroom boutique hotel, open to guests to share the experience of living in this exclusive planter's bungalow within a 50-acre working tea plantation.Stafford Bungalow will be adding 2 new rooms, a pool and a dining pavilion by December 2022. www.staffordbungalow.com• Developed a revenue model in Excel involving pricing (mix of competitive and value), distribution (OTA’s, travel agents and direct), and offers (EBOs, stay-pays, loyalty programs, OTA commissions) to set seasonal targets for revenue and occupancy and ensure correct positioning.• Responsible for daily revenue and inventory management using Cloudbeds PMS. Entered guest reservation details, updated rate plans and restrictions, ensuring correct room mapping and rate parity. Prepared monthly reports on REVPAR and occupancy.• Researched the OTA market to identify competitor prices, offers, and trends and altered offers on Booking.com and Expedia to keep in line with market movements. • Communicated the brand position, rates, offers and new initiatives to local travel agents on a seasonal basis.