Senior Business Consultant
Saudi Telecom Company (Stc)
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Amir Alwan Email & Phone Number
Senior Business Consultant
at
Saudi Telecom Company (stc)
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Business Consultant
Location
Riyadh, Saudi Arabia, Saudi Arabia
Who is Amir Alwan? Overview
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Quick answer
Amir Alwan is listed as Senior Business Consultant at Saudi Telecom Company (stc), based in Riyadh, Saudi Arabia, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Amir Alwan.
Amir Alwan previously worked as Senior Business Advisor (Saudi Telecom Company (STC), Riyadh, Saudi Arabia) at Stc and Regional Manager at Delta & Telecom Trading And Contracting Company, Kuwait/Usa. Amir Alwan holds Mphil Science In Remote Sensing And Geographical Information Systems (Gis), Physical Geography, Honor With Merit from University Of Leicester.
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Email format at Saudi Telecom Company (stc)
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Saudi Telecom Company (stc)
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Profile bio
About Amir Alwan
A Passionate Professional with 20+ years of working experience in a number of world top driving organization such as Saudi Telecom (STC), British Telecom, Vodafone, Telekom Malaysia, and Delta Telecom Contracting Company. Very capable of handling dynamic functions such as Business Planning & Development, Data Analysis, Customer Relation Management (CRM), comprehensive Business-2-Business (B2B) Retention Management, Development and Management of Business Processes and Policies and everything related to Customer Care. Possessed a vast experience and knowledge in Projects Management and Retention Management, Retention Guide-Book, call Centre Management, Quality Assurance and Complaints Management. Also, I have conducted an Extensive Telecom Training and workshops to various teams.CORE COMPETENCIES:B2B Business Planning Team Management
Listed skills include Team Leadership, Analysis, English, Product Management, and 20 others.
Current workplace
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7 roles
Amir Alwan work experience
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Senior Business Advisor (Saudi Telecom Company (Stc), Riyadh, Saudi Arabia)
Designed and implemented High Level Business Processes and policies. Developed Retention and Customer Experience (CEX) Strategies. Supervised technical and digital transformation changes. Provided Telecom Data Insight Analysis to the top management. Established and Managed STC Call Centre for EBU Corporate Customers. Formulated QA Team & Trained the.
Regional Manager
Delta & Telecom Trading And Contracting Company, Kuwait/Usa
My role was: Led the team and played instrumental role in engaging potential and regular customers to boost up the sales of the telco products and services Planned Sales deals and agreements for B2B Clients regarding our GSM products and services. Accomplished company sales strategy plans with focus on achieving monthly, quarterly and annual targets. .
Oct 2010 - Sep 2014
General Manager (Europe & North Africa)
Delta & Hawazen General Telecom Trading And Contracting Company, Kuwait/Usa
My Role was: Designed strategy and set goals for growth Maintained budgets and optimize expenses Ensured employees work productively and develop professionally Oversaw recruitment and training of new employees Evaluated and improved operations and financial performance Directed the employee assessment process Provided solutions to issues (e.g..
Feb 2009 - Sep 2010
Senior Advisor And Customer Services Call Centre Manager
My Role was: Established policies and processes for the Call Center Operations. Handled and resolved complicated customers complaints (technical, financial, legal, etc.). Monitored and evaluated agents’ calls for quality performance. Conducted workshops and training to uplift the soft skills of our call center agents.
Jun 2000 - Dec 2008
Senior Contact Centre Supervisor
Assisted in the In-Bound and Out-Bound calls of the Call Center. Boosted the staff performance with problem resolution process for various customer issues. Anchored the team to interact with multiple departments for Cross functional processes related to customer complaints and requirements.
Jan 2000 - Jan 2001
Customer Services Manager, Call Centre, British Gas And Electricity Company, United Kingdom
- My Role was:
- Call Centre Customers’ complaints Management (Gas and Electricity).
- Call Centre Debt Collection Management (Voluntary and Involuntary)
Sep 1996 - May 2000
3 education records
Amir Alwan education
Mphil Science In Remote Sensing And Geographical Information Systems (Gis), Physical Geography, Honor With Merit
Bsc Sceince, Geography And Cartography, Honor With Merit
Postgraduate Diploma, Topographic Science
FAQ
Frequently asked questions about Amir Alwan
Quick answers generated from the profile data available on this page.
What company does Amir Alwan work for?
Amir Alwan works for Saudi Telecom Company (stc).
What is Amir Alwan's role at Saudi Telecom Company (stc)?
Amir Alwan is listed as Senior Business Consultant at Saudi Telecom Company (stc).
Where is Amir Alwan based?
Amir Alwan is based in Riyadh, Saudi Arabia, Saudi Arabia while working with Saudi Telecom Company (stc).
What companies has Amir Alwan worked for?
Amir Alwan has worked for Saudi Telecom Company (Stc), Stc, Delta & Telecom Trading And Contracting Company, Kuwait/Usa, Delta & Hawazen General Telecom Trading And Contracting Company, Kuwait/Usa, and British Telecom.
How can I contact Amir Alwan?
You can use AeroLeads to view verified contact signals for Amir Alwan at Saudi Telecom Company (stc), including work email, phone, and LinkedIn data when available.
What schools did Amir Alwan attend?
Amir Alwan holds Mphil Science In Remote Sensing And Geographical Information Systems (Gis), Physical Geography, Honor With Merit from University Of Leicester.
What skills is Amir Alwan known for?
Amir Alwan is listed with skills including Team Leadership, Analysis, English, Product Management, Project Management, Data Analysis, Research, and Microsoft Office.
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