Amir Amini Email and Phone Number
Amir Amini personal email
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WHO AM I?Highly Accomplished, Result-driven Professional with more than twenty-two (22) years of working experience in the Automotive Industry with Prestigious Groups/Brands such as Toyota, Peugeot, Volvo Trucks, and Hyundai in Africa, Middle East, and Eastern/Western Europe Regions.WHAT CAN I DO?Knowledgeable about sales, after sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions.- Expertise in business planning, revenue development, and change management with entrepreneurial, forward-thinking mindset and demonstrated track record of accomplishment.- Focused on optimizing operations and motivating employees while establishing market dominance. Adept at implementing improvements to optimize efficiency in business operations.Core Key Achievements- Managing a team of 1200 employees across Iraq and Egypt with a sales income of 50 M.- Managing more than 23 locations in Egypt and 7 in Iraq.- In charge of full P&L with highly profitable operations despite several economic and political crises.- Implementation of Automation system throughout Parts and service operations.
Gb Auto
View- Website:
- ghabbourauto.com
- Employees:
- 4489
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Senior Vice President - After Sales Service Operations Hyundai And Chery And Changan And Haval And MazdaGb AutoCairo, Cairo Governorate, Eg -
Senior Vice President - After Sales Service OperationsGb Auto Jan 2017 - PresentCairo , EgyptReporting to: COOHandling a team of 1200 employees (11 direct reporting lines)Key Achievements:- Managing P&L, leading productive team, providing direction, support, and investing in training initiatives to keep staff updated with automotive technologies across 23 Egypt and 7 Iraq locations.- Supervising the service network to ensure customer satisfaction and operational excellence.- Provide oversight for technical support, assist service centers in resolving complex vehicle issues, manage inventory to optimize supply chain processes, reduce downtime & control costs effectively.- Stay updated on automotive technologies, implement innovative solutions for service efficiency, and ensure full compliance with industry regulations, safety, and environmental requirements. -
Director - After Sales Service OperationsGhabbour Auto Apr 2013 - Feb 2017EgyptReported to: COOHandling a team of 1000 employees (8 reporting lines)Key Achievements:- Managed a network of 20 service centers from Cairo to Alexandria, including Hugharda and Sharm El Sheikh, with over 600 working bays and 1100 employees.- Achieved yearly service revenue of $50 million with full accountabilities of the P&L statement including parts, accessories, and labor.- Managed after-sales operations, parts sales, technical support, warranty, service marketing, and customer satisfaction center, ensuring timely, high-quality, and cost-effective service.- Managed the service network, including dealerships, service centers, and authorized providers, to ensure they meet or exceed customer service standards and performance targets.- Established and maintained service quality standards, processes, and best practices across the service network, ensuring compliance with manufacturer and industry standards. -
Head Of After SalesSmt Group Dec 2010 - Mar 2013BrusselsReported to: CEOHandling a team of 7 employeesKey Achievements:- Managed after-sales operations from Brussels for 10 African countries, by facilitating field operations & achieving parts sales targets, resulting in a turnover of € 28M.- Implemented after-sales strategy in SMT Countries, coordinated with Volvo Trucks, VCE, and Penta in Sweden, and drove the development of 8 new dealers in Cameroon, Nigeria, and DRC.- Established long-term relationships with commercial partners, suppliers, distributors, and stakeholders to initiate agreements on terms, conditions, specifications, delivery time, and price. -
Country Manager - After Sales Operations (Toyota & Lexus)Toyota Motor Europe Dec 2008 - Dec 2010BrusselsReported to: Director Regional Customer services Key Achievements:- Lead all after-sales operations, and technical & collusion activities, for countries like Ukraine, Russia, Kazakhstan, Caucasus region, Algeria, Tunisia, and Morocco.- Provided strategic guidance to National Importers, analyzed market conditions, defined sales objectives, and managed the service network like dealerships & service centers within the country.- Executed Toyota after-sales programs, including express service, customer care, service contracts, & roadside assistance, focusing on parts, service products, collision, accessories, and conversions.- Conducted lean processes and provided kaizen opportunities to enhance dealership profitability, as demonstrated in the Toyota Ukraine pilot, resulting in increased parts margin and reduced stock. -
Expert - Hr Training And DevelopmentToyota Motor Europe Apr 2007 - Dec 2008BrusselsReported to: Training Development General Manager Key Achievements:- Collaborated with European companies to implement a lean training approach, standardizing processes, and enhancing local trainers' skills through curriculum mapping and visualization.- Implemented key performance indicators (KPIs) to monitor training activities in regional branches & to track the performance of after-sales service operations.- Introduced and implemented management training and development programs to promote Toyota's values and training across all European companies.
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Training And Service Quality ManagerPeugeot Feb 2005 - Apr 2007ParisReported to: Service quality Senior ManagerKey Achievements:- Managed the partnership between French Ministry of Education and Automobiles Peugeot for technical education development in Algeria and Iran.- Coordinated and implemented after-sales and technical training strategies for Peugeot National companies in over 12 countries, supporting them in developing local technical skills.- Implemented and developed e-learning modules and promoted Peugeot's service quality policy for regional and national training centers in Turkey, Croatia, Czech Republic, Algeria, Morocco, etc. -
Deputy After Sales Area ManagerAutomobiles Peugeot Feb 2003 - Feb 2005ParisReported to: Senior Manager Regional Parts and ServiceKey Achievements:- Implementation and promotion of Peugeot's parts and services policy towards Iran, GCC, and South-East Asian importers, negotiation of sales objectives, and deployment of after-sales processes, and job descriptions. -
Customer Relations ManagerAutomobiles Peugeot Feb 2001 - Feb 2003Reported to: CRM Senior Manager -
Commercial AnalystFrench Embassy - Economic Section Mar 2000 - Oct 2000IranReported to: Deputy head of French Economic Representation
Amir Amini Skills
Amir Amini Education Details
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Masters In International Relations -
Diploma Of Advanced Studies (International Relations) -
Masters In Contemporary History
Frequently Asked Questions about Amir Amini
What company does Amir Amini work for?
Amir Amini works for Gb Auto
What is Amir Amini's role at the current company?
Amir Amini's current role is Senior Vice President - After Sales Service Operations Hyundai and Chery and Changan and Haval and Mazda.
What is Amir Amini's email address?
Amir Amini's email address is am****@****ail.com
What schools did Amir Amini attend?
Amir Amini attended University Of Paris I: Panthéon-Sorbonne, University Of Paris I: Panthéon-Sorbonne, Université Paris Sorbonne (Paris Iv).
What skills is Amir Amini known for?
Amir Amini has skills like Management, Business Planning, Automotive, Negotiation, Strategy, Operations Management, Business Strategy, Sales Management, Training, Automobile, Sales, Human Resources.
Not the Amir Amini you were looking for?
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Amir Amini
Tehran Province, Iran -
1schneider-electric.com
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Amir Amini
Louisville, Ky -
1yahoo.com
3 +131023XXXXX
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