Amir Amini

Amir Amini Email and Phone Number

Senior Vice President - After Sales Service Operations Hyundai and Chery and Changan and Haval and Mazda @ GB Auto
Cairo, Cairo Governorate, EG
Amir Amini's Location
Cairo, Egypt, Egypt
Amir Amini's Contact Details

Amir Amini personal email

About Amir Amini

WHO AM I?Highly Accomplished, Result-driven Professional with more than twenty-two (22) years of working experience in the Automotive Industry with Prestigious Groups/Brands such as Toyota, Peugeot, Volvo Trucks, and Hyundai in Africa, Middle East, and Eastern/Western Europe Regions.WHAT CAN I DO?Knowledgeable about sales, after sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions.- Expertise in business planning, revenue development, and change management with entrepreneurial, forward-thinking mindset and demonstrated track record of accomplishment.- Focused on optimizing operations and motivating employees while establishing market dominance. Adept at implementing improvements to optimize efficiency in business operations.Core Key Achievements- Managing a team of 1200 employees across Iraq and Egypt with a sales income of 50 M.- Managing more than 23 locations in Egypt and 7 in Iraq.- In charge of full P&L with highly profitable operations despite several economic and political crises.- Implementation of Automation system throughout Parts and service operations.

Amir Amini's Current Company Details
GB Auto

Gb Auto

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Senior Vice President - After Sales Service Operations Hyundai and Chery and Changan and Haval and Mazda
Cairo, Cairo Governorate, EG
Website:
ghabbourauto.com
Employees:
4489
Amir Amini Work Experience Details
  • Gb Auto
    Senior Vice President - After Sales Service Operations Hyundai And Chery And Changan And Haval And Mazda
    Gb Auto
    Cairo, Cairo Governorate, Eg
  • Gb Auto
    Senior Vice President - After Sales Service Operations
    Gb Auto Jan 2017 - Present
    Cairo , Egypt
    Reporting to: COOHandling a team of 1200 employees (11 direct reporting lines)Key Achievements:- Managing P&L, leading productive team, providing direction, support, and investing in training initiatives to keep staff updated with automotive technologies across 23 Egypt and 7 Iraq locations.- Supervising the service network to ensure customer satisfaction and operational excellence.- Provide oversight for technical support, assist service centers in resolving complex vehicle issues, manage inventory to optimize supply chain processes, reduce downtime & control costs effectively.- Stay updated on automotive technologies, implement innovative solutions for service efficiency, and ensure full compliance with industry regulations, safety, and environmental requirements.
  • Ghabbour Auto
    Director - After Sales Service Operations
    Ghabbour Auto Apr 2013 - Feb 2017
    Egypt
    Reported to: COOHandling a team of 1000 employees (8 reporting lines)Key Achievements:- Managed a network of 20 service centers from Cairo to Alexandria, including Hugharda and Sharm El Sheikh, with over 600 working bays and 1100 employees.- Achieved yearly service revenue of $50 million with full accountabilities of the P&L statement including parts, accessories, and labor.- Managed after-sales operations, parts sales, technical support, warranty, service marketing, and customer satisfaction center, ensuring timely, high-quality, and cost-effective service.- Managed the service network, including dealerships, service centers, and authorized providers, to ensure they meet or exceed customer service standards and performance targets.- Established and maintained service quality standards, processes, and best practices across the service network, ensuring compliance with manufacturer and industry standards.
  • Smt Group
    Head Of After Sales
    Smt Group Dec 2010 - Mar 2013
    Brussels
    Reported to: CEOHandling a team of 7 employeesKey Achievements:- Managed after-sales operations from Brussels for 10 African countries, by facilitating field operations & achieving parts sales targets, resulting in a turnover of € 28M.- Implemented after-sales strategy in SMT Countries, coordinated with Volvo Trucks, VCE, and Penta in Sweden, and drove the development of 8 new dealers in Cameroon, Nigeria, and DRC.- Established long-term relationships with commercial partners, suppliers, distributors, and stakeholders to initiate agreements on terms, conditions, specifications, delivery time, and price.
  • Toyota Motor Europe
    Country Manager - After Sales Operations (Toyota & Lexus)
    Toyota Motor Europe Dec 2008 - Dec 2010
    Brussels
    Reported to: Director Regional Customer services Key Achievements:- Lead all after-sales operations, and technical & collusion activities, for countries like Ukraine, Russia, Kazakhstan, Caucasus region, Algeria, Tunisia, and Morocco.- Provided strategic guidance to National Importers, analyzed market conditions, defined sales objectives, and managed the service network like dealerships & service centers within the country.- Executed Toyota after-sales programs, including express service, customer care, service contracts, & roadside assistance, focusing on parts, service products, collision, accessories, and conversions.- Conducted lean processes and provided kaizen opportunities to enhance dealership profitability, as demonstrated in the Toyota Ukraine pilot, resulting in increased parts margin and reduced stock.
  • Toyota Motor Europe
    Expert - Hr Training And Development
    Toyota Motor Europe Apr 2007 - Dec 2008
    Brussels
    Reported to: Training Development General Manager Key Achievements:- Collaborated with European companies to implement a lean training approach, standardizing processes, and enhancing local trainers' skills through curriculum mapping and visualization.- Implemented key performance indicators (KPIs) to monitor training activities in regional branches & to track the performance of after-sales service operations.- Introduced and implemented management training and development programs to promote Toyota's values and training across all European companies.
  • Peugeot
    Training And Service Quality Manager
    Peugeot Feb 2005 - Apr 2007
    Paris
    Reported to: Service quality Senior ManagerKey Achievements:- Managed the partnership between French Ministry of Education and Automobiles Peugeot for technical education development in Algeria and Iran.- Coordinated and implemented after-sales and technical training strategies for Peugeot National companies in over 12 countries, supporting them in developing local technical skills.- Implemented and developed e-learning modules and promoted Peugeot's service quality policy for regional and national training centers in Turkey, Croatia, Czech Republic, Algeria, Morocco, etc.
  • Automobiles Peugeot
    Deputy After Sales Area Manager
    Automobiles Peugeot Feb 2003 - Feb 2005
    Paris
    Reported to: Senior Manager Regional Parts and ServiceKey Achievements:- Implementation and promotion of Peugeot's parts and services policy towards Iran, GCC, and South-East Asian importers, negotiation of sales objectives, and deployment of after-sales processes, and job descriptions.
  • Automobiles Peugeot
    Customer Relations Manager
    Automobiles Peugeot Feb 2001 - Feb 2003
    Reported to: CRM Senior Manager
  • French Embassy - Economic Section
    Commercial Analyst
    French Embassy - Economic Section Mar 2000 - Oct 2000
    Iran
    Reported to: Deputy head of French Economic Representation

Amir Amini Skills

Management Business Planning Automotive Negotiation Strategy Operations Management Business Strategy Sales Management Training Automobile Sales Human Resources Leadership Budgets Customer Satisfaction Market Research Coaching Program Management Caucasus Employee Training Budgeting Warranty

Amir Amini Education Details

Frequently Asked Questions about Amir Amini

What company does Amir Amini work for?

Amir Amini works for Gb Auto

What is Amir Amini's role at the current company?

Amir Amini's current role is Senior Vice President - After Sales Service Operations Hyundai and Chery and Changan and Haval and Mazda.

What is Amir Amini's email address?

Amir Amini's email address is am****@****ail.com

What schools did Amir Amini attend?

Amir Amini attended University Of Paris I: Panthéon-Sorbonne, University Of Paris I: Panthéon-Sorbonne, Université Paris Sorbonne (Paris Iv).

What skills is Amir Amini known for?

Amir Amini has skills like Management, Business Planning, Automotive, Negotiation, Strategy, Operations Management, Business Strategy, Sales Management, Training, Automobile, Sales, Human Resources.

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