Noor Amira Razali Email & Phone Number

Provide first hand support for license and installation issue.Responsible for bronze renewal processingCommunicate and building good relationship with customer and partner to understand the need and record each entitlement in SFDC.Assist with the deal closure cycle by ensuring all documentation to process an order is obtained and valid in accordance with Nintex policies and procedures.Proactively update and provide new documentation in support of existing and new product licensing and ordering requirementsPrime contact for Licensing for EMEA disputes and internal process resolution efforts, coordinated closely with Global Licensing Manager and Sales Operation Director.

Kuala Lumpur, Malaysia

• Issue and update license according to the entitlement• Maintaining updated customer's record in salesforce.com• Work closely with support in license-related inquiry• Deal with partner and customer query and assisting the installation-related inquiry • Process small number of renewal and net new order

Dengkil, Selangor, Malaysia

Petaling Jaya, Selangor, Malaysia