Amira Shendy Email & Phone Number

Giza Governorate, Egypt

- Developing & following up action plan execution. - Interviewing & selecting the trainees.- Monitoring and developing the progress of the trainers’ team.- Participating in the training facilitation. (TOT & Soft skills trainings)- Evaluating training materials.- Plan, monitor & evaluate the high-quality delivery of the program.- Responsibility for procuring and managing resources for training activities.- Identify and implement improvements to program delivery.

Trainer specialized in attitude and behavior topics:- Self Awareness- Managing Thoughts & Emotions

- Coordination between the trainers and program administration. - Set up training programs’ logistics and prepare necessary resources before training takes place. - Receiving assignments from trainees and helping them for any inquiries.

Ain Shams University

The job consists of three main areas:Projects management- Coordination between the researchers’ team and program management.- Managing project’s budget with the project manager.- Monitoring projects progress, submissions and deadlines.- Communicating and coordination with project’s stakeholders.- Following up the project’s accountant in managing the finance aspects.Administrative work- Supporting the admin of students’ affairs in administration issues… Show more The job consists of three main areas:Projects management- Coordination between the researchers’ team and program management.- Managing project’s budget with the project manager.- Monitoring projects progress, submissions and deadlines.- Communicating and coordination with project’s stakeholders.- Following up the project’s accountant in managing the finance aspects.Administrative work- Supporting the admin of students’ affairs in administration issues (selection procedures, and enrollment).- Communicating with new students by email for admission procedures and reply to their inquiries.- Supervision and support new employees with their tasks.- Organizing annual meetings with the program advisory board.Public Relations Representing the program in the following exhibitions and Conferences: - Engagement weltweit exhibition, Germany, 14 November 2015.- Eco-city world summit, Abu Dhabi, 11-13 October 2015.- Egypt Urban Forum, Organized by UN HABITAT, Egypt, 14-16 June 2015. Show less

Egypt

Preparing and delivering training in increasing self awareness for Call Center Agents at Unionaire Company.Help the trainees to discover their strengths and weaknesses, how to manage the automatic thoughts and feelings and how to use the self awareness in planning for their career life

Egypt

Responsibilities:- Assisted customers with their queries and problems by phone.- Supporting the customers to place new appointment easily.- Forwarded important and serious matters to the team leaders.