Supported sales team with property financing application & process.Assisted HOD, financial advisors of HQ and region, sales support team on matters related to submission documentations, appeal and solicitorsPerformed varieties of administrative duties including but not limited to maintain office supplies and schedule orders from appropriate vendors.Settled customer disputes in a professional and pleasant mannerDrafted weekly sales submission and acceptance figures in a report template for HOD purposes before the consolidation final figure from reporting teamAchievementsResourceful and a “go-to person” in property financing department Improve processes through proper reviewed before document submissions to retail credit department, resulted in lower file returnImproved the estimation figures of office supplies in advanced, resulted in proper inventories supplied and readiness for the departmentFirst level executor for IT related matters due to technical background in degree i.e., network problem, printer jammed, PC configuration, resulted in work efficiencies improvement

Reported directly to Head of Department in Property Financing Department.Served as a direct assistant to HOD, supporting all department staff including sales teams, end financing team and sales support teams.Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies.AchievementPromoted to permanent staff after executive trainee contract period ended

I am currently working as a Freelance Graphic Designer while looking for a permanent job. I have a background in Information System Management as well as basic programming language PHP and Phyton. Apart from that I also interested in graphic design as I have intermediate skills in using Adobe Illustrator and Adobe Photoshop.

I have completed my internship program at Ministry of Defence Malaysia (MiNDEF) for a solid 6 months under Information Management Division. During the program, I was assigned to handle a project (e-EKSA) by revamped the previous system.

Previously I worked part-time as Data Entry Associate at International University of Malaya-Wales. I was located at Registry Department for 1 month. I have a qualification in Diploma of Information Management and I applied all the knowledge that I have learnt regarding records management that consists of filing and preservation of records in this job.