Amir Balouchi Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Lead sales and marketing initiatives for a leading Patient Management System (PMS) provider, identifying hospital needs and demonstrating how our solutions could improve efficiency, save time, and streamline processes. Implemented multi-channel lead generation & managed online presence for brand awareness & lead attraction.Achievements• Sales Growth & Client Retention: Through effective lead conversion, expanded client deployments, and strategic cross-selling, I drove significant sales growth and client retention.• Content Marketing Launch & Lead Generation: Established Altura Health's online presence by creating the company blog and social media channels. Leveraging this foundation, we developed engaging newsletters that effectively attracted qualified leads. This initiative generated new leads and drove brand awareness.• Lead Generation & Prospect Outreach: Spearheaded lead generation initiatives through a multi-channel approach. This included:o Cold Calling Hospitals: Successfully contacted hospital decision-makers such as CEOs, Financial Controllers, and Directors of Nursing, resulting in securing demos of our product.o Targeted Email Outreach: Developed and implemented cold email campaigns to medical practitioners and high-level decision-makers, generating qualified leads for demos of our product.o Content Marketing: Developed engaging newsletters that complemented the content strategy for lead acquisition.

• Provided application support to clients via phone, email, and remote desktop application TeamViewer, resolving level 1 tech issues.• Maintained a swift response time to support tickets, consistently meeting the target Key Performance Indicator (KPI) of 30 minutes.• Liaise with external vendors and service providers to meet client outcomes.• Generation and escalation of IT Support requests and incidents in the Service Desk management system.• Provided comprehensive training to clients using Zoom and other video conferencing platforms, ensuring effective utilisation of our software solutions.• Managed approximately 180 client accounts.• Maintain up to date documentation of systems and processes, as well as develop documentation for product manual.

Sydney, Australia

As a sole proprietor, I had to wear many hats within the business, but I quickly realised that there were only two things that mattered – 1. being able to get outstanding results for clients. And 2. Spending 80% of my time prospecting, setting meetings, and closing deals.Achievements• Client Acquisition: Conducted mini-audits and proposed personalised solutions, leading to an increased uptake in clients.• Campaign Management: Created and monitored Facebook & Google ad campaigns, optimising performance for maximum impact.• Marketing Automation: Utilised Messenger marketing with ManyChat to enhance client engagement and conversions.• Data-Driven Research: Employed marketing research tools like SEMrush and keyword planning software like WordStream to optimise client campaigns.• Compelling Content: Developed engaging ad copy to attract and convert potential customers.• Client Communication: Maintained consistent communication with clients through monthly meetings, reports, regular emails, and video calls.

North Ryde, New South Wales, Australia