Amir Hamza Email and Phone Number

Regardless of the sector they work in, IT specialists usually provide similar services related to software, hardware, databases, Web resources, networks and enterprise systems. Duties of an information technology specialist can include network management, software development and database administration. Include: Setting up software and hardware and installing and configure software and drivers. Maintaining and repairing technological equipment (e.g. routers, server) or peripheral devices.

Help desk support and problem resolution with a large enterprise organization Install and configure servers, desktops and networking equipment Responsible for diagnosing & resolving hardware, software & end users problems Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues Travelling to client sites to help with installs, deployment, and troubleshooting Responsible for networking, design, installation and maintenance services. Configuring and managing backup & restore procedures. Installs, repairs and removes wire and cable lines Back up Clients mails and files. Configuration and testing of any new hardware and software. Supervised and performed the installation of new IT network equipment, system software and desktop computer. Performed regular maintenance of company peripheral network devices – printers and scanners. Keep updated all computers with latest antivirus tools. Provide network administration to include LAN troubleshooting and resolution. Installed and maintained secured wireless networks. Worked on Routers like D-link, Digisol, Belkin & Netgear. Installing security system like cc tv & Biometric door access.Replacing parts as required Users are trained on software and hardware on site.

Talented and accomplished IT professional with good experience comprising networking and technical support and have acquired Professional level certifications from Cisco and Microsoft. Possesses comprehensive knowledge and understanding of the TCP/IP protocol stack, LAN/WAN, various protocols, network devices, Microsoft systems etc. Excellent problem solving and analytical skills Good communication skills and ability to abstract ideas and to learn, develop new skills