Amir Nasir Email & Phone Number

Amir specializes in strategic planning and execution with emphasis on business and technology alignment. He focuses on helping companies to evolve their operating models and transform their businesses. He currently focuses on serving broadband communication companies. His expertise is in network operations (OSS/BSS), technology strategy, operating model definition and implementation, and change management. Some examples of the outcomes Amir helped organizations achieve:💥 Design, deploy and execute new product. Helping fortune 50 broadband company design and implement MVNO service – reaching 1 million customer milestone within one year of launch of the service. 💥 Produced a long-term strategic roadmap for OSS tools consolidation and supporting processes post-merger of a major broadband service provider. Developed supporting operating model based on end state geographical locations and recommended and aligned team structure(s) based on distributed NOC functions – resulting in Opex savings in excess of $35M. 💥 Technology Platform planning and implementation. Helped US based broadband service provider in planning and execution of an integrated order management solution. This platform was built as part of partnership between MSO’s and US Tier 1 Telco. 💥 Outside Plant (OSP) workforce strategy (Major MSO). Defined business case for top tier MSO in redefining outside plant network work force based on detail data analysis. Developed detail process improvement plan resulting in process efficiencies between the OSP and Care organization resulting realization of annual savings in excess of $10M per year💥 Build platforms for digital transformation. Helped fortune 50 broadband service provide in rationalizing and migrating legacy customer case management solutions to a single case management platform resulting in savings in excess of $25M and improving first call resolution and average handle time metrics.Clients include: Comcast, Charter Communications and Cox Cable

Listed skills include Solution Architecture, System Architecture, It Strategy, It Service Management, and 24 others.