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Product Strategist, passionate about customer-driven innovation. Proven record of leading digital innovation programs, product, revenue, customer success, pre-sales and cross-functional teams. Enthusiastic with driving transformation in the market and with internal teams, through cross-functional collaboration and hands-on experiences - from vision to success.Specialties Include: * P&L ownership of over $100M in revenue and more than 50% growth * Growing customers: understanding customer experience from the outside-in and maximizing lifetime value across the customer lifecycle* Building team execution: Achieving scale through strong ownership and distributed decision making.* Pricing & Packaging, Product positioning and go-to-market including launching new products/platform* Proven record with Product innovation, Product management, Product development and R&D leadership* Domains: Messaging, Social, eCommerce, advertising, CRM, contact center, data integration, enterprise software* Verticals: Banking, Retail, Telco, Technology* Owner of several patents in customer interaction and data processing
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Founder And CeoCelero Jan 2020 - PresentCelero is a zero-code platform that empowers anyone to create interactive Microsites super fast without requiring any technical knowledge or learning new tools. Simply drag any content into Celero and get a fully hosted Microsite that is automatically tracked. -
FounderCocreationlabs Oct 2021 - PresentCoCreationLabs is a boutique consultancy dedicated to co-creating and co-executing revenue operations for B2B companies in the A to C stage. Our mission is to help businesses establish a cost-effective foundation by leveraging the latest proven best practices, technology, and frameworks.
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Gm, AmericasSmartly.Io Apr 2017 - Apr 2019Helsinki, FiLed America's P&L for Smartly including the US and LATAM, including sales revenue, customer growth, retention and operations. -
Chief Product OfficerWyng (Formerly Offerpop) Jul 2015 - Aug 2017New York, Ny, UsI’ve led product strategy, management and GTM. Later assumed Customer Success, Support and Field Operations responsibility. * Established product vision & strategy and aligned the roadmap. Dramatically simplified product usability and crystallized product value metrics and analytics.* Hired & led Product Management, delivering value every two weeks with company demos and cross-functional GTM rollout. Defined the brand’s promise, positioning and messaging.* Hired & led Product Marketing, owning end-to-end GTM, messaging and positioning, Sales and customer success enablement and training. Designed programs to improve customer experience. * Rebuilt the Customer Success group (Success, Support, Ops). Hired leadership. Redefined customer segmentation and engagement model and build data driven operations including usage index, health index, usage tracking and success dashboards. -
Svp, Head Of Business TransformationLiveperson Jan 2013 - Jun 2015New York, Ny, Us* Unlocked the Customer Care opportunity which became the company’s new strategy: Defined the market opportunity, solution, GTM, maturity model, cross-functional execution plan, and usage based pricing model. * Developed a scalable model for selling and delivering value driven by data, to later own sales consulting (pre-sales) to drive adoption. Facilitated cross-functional change and growth. Led and coached individuals and groups without direct authority. * Created a market driven innovation framework and pursuit model. Identified strategic opportunities in new/evolving markets that help craft company vision and direction. * Manage co-innovation efforts with lighthouse customers to develop new success stories and innovative use-cases backed by LivePerson's products. * Created award-winning thought leadership, strategy and methodology to generate 8x business outcomes. -
Head Of Chat BusinessLiveperson Mar 2011 - Dec 2012New York, Ny, UsResponsible for LivePerson's core business and foundational products – over $120M in annual revenue growing at 20% - including Chat, Voice and Contact Center solutions.* Leading the strategy and a cross functional team with over 40 members responsible for marketing, product roadmap, solution development and engineering.* Launching the new evolution of innovation for Chat that later will become LiveEngage.* Driving adoption with lighthouse customers such as Apple. Submitted patents as a result.* Oversee product development, and market strategy for core products and direct product marketing, roadmap development and competitive differentiation.
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Head Of ProductLiveperson Jan 2009 - Apr 2011New York, Ny, UsOversee LivePerson's product management. Realign organization to support innovation and new product development. * Responsible for end-to-end product lifecycle, roadmap and introduction of company wide agile methodology (SCRUM). * Own development of product roadmap, product strategy, internal execution transparency, key customer relationships and product frameworks and processes.
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Director, Head Of ProductInformatica Corporation 2004 - 2008Redwood City, Ca, Us -
Director Of R&D And Chief ArchitectCommtouch Software Apr 1996 - Apr 2002
Amir Shub Skills
Amir Shub Education Details
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Northwestern University - Kellogg School Of ManagementMarketing -
The Hebrew University Of JerusalemComputer Software
Frequently Asked Questions about Amir Shub
What company does Amir Shub work for?
Amir Shub works for Celero
What is Amir Shub's role at the current company?
Amir Shub's current role is Democratizing Microsite creation | Founder and CEO.
What is Amir Shub's email address?
Amir Shub's email address is am****@****hoo.com
What is Amir Shub's direct phone number?
Amir Shub's direct phone number is +164633*****
What schools did Amir Shub attend?
Amir Shub attended Northwestern University - Kellogg School Of Management, The Hebrew University Of Jerusalem.
What are some of Amir Shub's interests?
Amir Shub has interest in Environment, Children, Education.
What skills is Amir Shub known for?
Amir Shub has skills like Saas, Product Management, Enterprise Software, Cloud Computing, Product Marketing, Go To Market Strategy, E Commerce, Start Ups, Business Development, Business Strategy, Software As A Service, Leadership.
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