As the Chief Information Officer at Communities Foundation of Texas, I lead the charge in aligning technology with purpose to drive impact across our communities. My focus is on crafting and executing a strategic IT vision that ensures our systems, applications, and security infrastructure not only support but elevate CFT’s mission of improving lives.I work closely with leaders across the organization to streamline processes, implement innovative solutions, and foster a culture of continuous improvement. By leveraging technology, I aim to enhance operational efficiency, protect critical data, and create meaningful connections between CFT, our donors, and the community we serve.At the heart of my role is a commitment to empowering people—both my team and CFT’s broader network—so we can collectively maximize our impact, grow community giving, and advance equity. Technology is the bridge, and I’m here to ensure we cross it together, securely and successfully.

As Chief Information Officer at the Dallas Museum of Art, I lead the museum’s digital transformation, developing and executing a comprehensive digital strategy that aligns with institutional objectives. I oversee technology initiatives designed to enhance operational efficiency, elevate visitor experiences, and drive organizational performance. By integrating advanced technologies such as artificial intelligence and cloud infrastructure, I have modernized IT systems, enabled remote work, and strengthened cybersecurity frameworks.I collaborate cross-functionally with executive leadership and department heads, ensuring that technology solutions support both day-to-day operations and the museum’s long-term vision. My leadership has fostered innovation, accessibility, and inclusivity, with a focus on making art and culture more engaging for diverse audiences.

As the Director of Technology and Digital Media at the Dallas Museum of Art (DMA), I led digital transformation initiatives and managed all technology operations to drive innovation and enhance visitor engagement. I collaborated with cross-functional teams to implement advanced technologies that aligned with institutional goals.Key Responsibilities and Achievements:Leadership & Strategy: Directed strategic technology initiatives, including PCI compliance, POS systems, cybersecurity, disaster recovery, and business continuity planning to ensure operational resilience and security.Innovation & Integration: Oversaw digital strategy and product development, managing systems for collections information, digital media, intellectual property, and audiovisual systems to deliver compelling audience experiences.Project Management: Managed technical projects to ensure timely delivery and alignment with organizational goals, overseeing infrastructure such as network services, telephony, Salesforce, Marketing Cloud, and disaster recovery.Stakeholder Engagement: Served as the primary technology liaison, working with internal teams, vendors, contractors, and external partners to ensure seamless technology implementation and support.Budget & Procurement: Developed budget forecasts, presented capital expenditure proposals, and led the research and procurement of new technology solutions to meet organizational needs.Business Alignment: Acted as a bridge between business stakeholders and technology teams, ensuring that solutions aligned with objectives and supported operational excellence.Policy Development: Authored and maintained IT policies to ensure compliance with industry standards while adapting to evolving technological needs.

At TechBridge, I led the Engineering team in global technology planning, governance, and strategy, overseeing the delivery of award-winning cloud solutions to over 52,000 users across the United States, England, and Ireland.Key Responsibilities and Achievements:Strategic Leadership: Established the strategic technology direction and tactical priorities for TechBridge's SCM4Hunger supply chain applications, including Salesforce customization and custom application development, driving innovation and effectiveness.Solution Delivery: Directed the delivery and continuous evolution of cloud-based solutions and services that supported over 52,000 users, effectively managing the distribution of over 600 million pounds of food annually to address hunger.Operational Strategy: Guided strategic planning initiatives for operations, ensuring that technology solutions were aligned with organizational goals and effectively contributed to mission objectives.Team Leadership: Recruited, mentored, and trained both technical and non-technical personnel, fostering a collaborative and innovative team culture that emphasized continuous improvement and professional growth.Global Responsibilities: Oversaw global operations, managing teams and projects across offices in the United States and India, ensuring consistent delivery of high-quality technology solutions.Sales and Support: Collaborated with sales teams to provide technical expertise and proposal support, contributing to business growth and the successful acquisition of new projects.People Management: Mentored team members to enhance their skills and professional development, fostering a high-performance team dedicated to achieving organizational success.Product Portfolio:SCM4Hunger (Donations Management, Online Ordering, Online Auction, Digital Hub)Salesforce Cloud Essentials and Nonprofit Success PackMicrosoft DynamicsOffice 365, Vonage, Microsoft Azure Cloud Migration

Memory updatedHere’s an enhanced version of your job description for your role at Aidmatrix:At Aidmatrix, I led a global team of Product Managers and Quality Assurance Associates for Software-as-a-Service supply chain products, serving over 40,000 users across 60 countries.Selected Achievements:Portfolio Product Management: Directed product management initiatives for Supply Chain Management, Mobile, and Analytics platforms, ensuring alignment with organizational goals and strategic objectives.Strategic Development: Developed and executed both short- and long-term product strategies, driving innovation and enhancing product offerings to meet the evolving needs of users and stakeholders.Team Leadership: Energized and managed diverse internal delivery teams, as well as development teams in India and business analyst teams across Germany, Vietnam, and France, fostering collaboration and enhancing productivity.Project Management: Oversaw the large-scale development and rollout of Supply Chain Management applications for California and Kansas, ensuring timely delivery and successful adoption.Innovative Solutions: Spearheaded the implementation of an innovative flash-based user interface for a new eCommerce site, incorporating social network integration functionality to enhance user engagement and support a $53 million organization.Global Supply Chain Implementation: Implemented Supply Chain solutions for four global clients with a combined revenue of $3.8 billion, piloting SCM4good products in Africa and the Middle East.

As the Chief Technology Officer at NPower Texas, I established the strategic direction for the organization and directed the delivery of services, guiding strategic planning for operations while advising board members on future initiatives. I successfully hired, led, and trained technical and non-technical personnel across multiple offices.Key Responsibilities:Strategic Direction: Defined and executed the strategic vision for NPower Texas, ensuring alignment with organizational objectives.Leadership & Management: Led diverse teams, fostering a culture of innovation and operational excellence.Project Management: Assessed needs and served as the principal consultant for projects related to operations, internet services, and IT infrastructure.Solution Architecture: Architected solution delivery processes, ensuring alignment with business goals, including the Netsuite product line.IT Governance: Implemented IT governance frameworks and managed hosted solutions to optimize operational efficiency.Web Design & Development: Oversaw web design and development teams, ensuring high-quality user-centric solutions.eCommerce & Online Fundraising: Managed eCommerce platforms and donor management systems to enhance revenue generation.Product Management: Acted as senior product manager for two supply chain management modules: Asset Registry and Virtual Aid Drive.Selected Achievements:Developed strategic plans and managed the creation of over 175 online websites.Negotiated substantial reductions in license fees for internal ERP systems.Established personnel and acquired clients within three months, achieving rapid operational readiness.

As a co-founder of Joboodles, I played a pivotal role in establishing a groundbreaking online career matching service that revolutionizes the connection between job seekers and employers. Our innovative platform evaluates multiple factors to ensure a cohesive workplace environment, effectively matching candidates with company cultures prior to applying for positions, ultimately saving time and resources for both parties.Key Highlights:Innovative Approach: Developed a pioneering online platform that prioritizes cultural fit and workplace compatibility, transforming the traditional job search process for candidates and employers alike.User-Centric Design: Designed Joboodles.com with a focus on user-friendliness and accessibility, offering complimentary services for job seekers to create profiles and submit resumes at no cost.Cost and Time Savings: Committed to delivering value to both job seekers and employers by providing a service that optimizes the job search process, significantly reducing time and costs associated with hiring.Complementary Services: Introduced a range of complementary resources and services to assist job seekers in identifying the best workplace match, thereby promoting fulfillment and success in their careers.Positive Impact: Focused on making a meaningful impact on individuals’ employment aspirations and career satisfaction, emphasizing the critical importance of aligning with the right company culture.

As a Senior Technology Executive at Susan G. Komen, I spearheaded the vision, strategy, and execution of technology initiatives, enhancing capabilities for a $300M non-profit organization. I managed three departments with annual budgets of $10-15M, providing technical support to over 250 employees and affiliates worldwide.Key Responsibilities:Directed the technology strategy and guided strategic planning decisions to align with organizational goals.Managed IT departments, assessed project needs, and provided expert consultation to drive efficiency.Improved operational systems and led a team of 40 personnel, fostering a culture of high performance.Selected Achievements:Restructured and revitalized the IT department, cultivating a high-performing team.Led the software selection and implementation process, earning the Implementation of the Year award.Developed revenue-generating web systems, resulting in a 482% increase in sales.Launched strategic projects, including the Balanced Scorecard and Capability Maturity Model Integration (CMMI).Created a web solution for content management and syndication, significantly driving engagement.Developed and executed a post-launch marketing strategy, maximizing website visibility and impact.

As the Vice President of Technology at Optimum, I played a pivotal role in establishing and scaling the company’s operations, driving product development, and creating comprehensive policies and support organizations from inception to implementation. I led a dynamic technical team in product development and launch, conducted in-depth feasibility studies, and managed the technology budget while maintaining regular communication with the Board of Directors.Key Achievements:Product Development: Transformed innovative ideas into successful products, delivering four major software releases and overseeing four large-scale installations that significantly enhanced operational efficiency and market presence.Methodology Innovation: Established a new development methodology and a commercialization plan that streamlined processes and resulted in the successful launch of profitable products, positioning Optimum as a leader in its sector.Training Optimization: Developed and converted training manuals into interactive computer-based training (CBT) programs, achieving a remarkable 47% reduction in training and travel expenses, while enhancing the learning experience for employees.Strategic Leadership: Collaborated closely with cross-functional teams to align technology initiatives with business objectives, fostering a culture of innovation and continuous improvement.Stakeholder Engagement: Engaged with key stakeholders, including the Board of Directors, to present project updates, technology strategies, and performance metrics, ensuring alignment with organizational goals.Operational Excellence: Instituted policies and best practices that enhanced operational efficiency and service delivery, contributing to a robust organizational framework.

At CellStar LTD, I played a crucial role in identifying technology needs and implementing innovative solutions to enhance profitability and operational efficiency for the $2 billion manufacturing organization. I authored strategic operational plans, procured cost-effective equipment, and successfully implemented a tracking system for ISO 9002 compliance, ensuring the highest standards of quality and operational excellence.Key Responsibilities:Strategic Planning: Developed and executed comprehensive operational strategies that aligned with organizational objectives, optimizing resource allocation and driving sustainable growth.Technology Implementation: Led initiatives to procure advanced equipment and systems, significantly improving production capabilities and quality control measures.Cross-Functional Collaboration: Partnered with the Quality Assurance Manager to design and implement an online training program for warehouse personnel, enhancing workforce skills and operational effectiveness.Process Automation: Identified and automated key assembly line processes, resulting in a 30% increase in production output while reducing labor costs by 40%.Key Achievements:Operational Integration: Successfully bridged the gap between technology and operations departments by developing cohesive strategies that yielded measurable and lasting results across the organization.Efficiency Gains: Implemented innovative solutions that not only streamlined processes but also enhanced overall productivity and reduced operational costs.Quality Assurance: Contributed to the establishment of rigorous quality control standards through the implementation of the ISO 9002 tracking system, ensuring compliance and continuous improvement.

In my role leading sales and market expansion initiatives across North America and Mexico for a consumer electronics and telecommunications wholesale distributor, I developed and executed strategic sales initiatives that drove significant revenue growth and enhanced market presence. I provided visionary leadership to the sales team, focusing on achieving ambitious sales targets and building strong client relationships.Key Responsibilities:Strategic Sales Development: Crafted and implemented comprehensive sales strategies aligned with organizational objectives, leading to measurable revenue growth and improved market visibility.Team Leadership: Directed and mentored the sales team, fostering a collaborative environment that encouraged innovation and accountability, resulting in enhanced performance.Client Relationship Management: Cultivated long-term relationships with key clients and stakeholders, ensuring customer satisfaction through effective communication and service delivery.Market Expansion: Identified and pursued new business opportunities in North America and Mexico, driving market share expansion and revenue growth.Key Achievements:Revenue Growth: Led the sales team to consistently surpass revenue targets, driving significant market share growth and solidifying the company’s industry position.Brand Enhancement: Executed impactful marketing campaigns that elevated brand visibility, contributing to increased customer engagement.Strategic Partnerships: Established partnerships with leading retailers and distributors, enhancing distribution channels and driving collaborative growth opportunities.Sales Training: Implemented training programs that improved sales force productivity and effectiveness, resulting in higher conversion rates.

At SMS, Inc., I spearheaded the end-to-end process for the design, development, manufacturing, pricing, and distribution of the innovative Avalanche USA line of car audio products. Leveraging my keen insight into market trends and consumer preferences, I orchestrated the conception and execution of these products, ensuring adherence to the highest quality and innovation standards.In this role, I managed both creative and technical aspects of product development while strategically navigating manufacturing and distribution channels. I secured partnerships for cost-effective offshore production, optimizing production efficiency and significantly reducing manufacturing costs without compromising quality.Collaborating closely with cross-functional teams—including engineering, design, marketing, and sales—I ensured alignment with company objectives and market demands. By fostering a culture of innovation and excellence, I empowered my team to push the boundaries of car audio technology.The successful launch of the Avalanche USA line resulted from meticulous planning, strategic partnerships, and a profound understanding of consumer needs. Our products not only gained significant market attention but also established new benchmarks for performance and value in the car audio industry.