Roles & Responsibilities:• Cultivate and maintain strong client relationships, serving as the primary contact for key accounts.• Analyze client packaging needs through consultative sales techniques, offering tailored solutions for cost savings and efficiency improvements.• Ensure the integration of quality assurance principles into packaging solutions, exceeding industry standards.• Identify opportunities for process optimization within the packaging department using Lean Sigma methodologies.• Led cross-functional teams to design and develop custom packaging solutions aligning with client specifications and industry regulations.• Oversee and conduct rigorous product application simulations to guarantee that packaging solutions meet company quality standards.• Maintain compliance with ISO 9001:2015 and Good Manufacturing Practices, conducting In-Process Quality Audits.• Stay updated on industry trends, market dynamics, and emerging technologies to recommend innovative packaging solutions.