• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards• Identify customers’ needs and respond proactively to all their concerns• Comply with all health and safety regulations• Communication and leadership skills• Guest-oriented and service-minded• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

• To ensure the Safety Measures of all SHN Hotels • To ensure that the hotels adhered to the SOP • Keep records of employee’s attendance and hours worked • Enforce safety and sanitation regulation • Plan and establish work schedules, assignments, and production sequence to meet goals • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers• Examine records, reports, or other documents to establish facts or detect discrepancies and forward it to Enforcement

• In charge of wedding events• In charge of Seminar events• In charge of USA Swimming Team events• In charge of Brazil National Team events • Turnover function room as fast as possible for next event use with minimal help.• Briefing service staff on the event• Assign station IC for events• Able to work in a pressure environment with a calm mind• Willing to take on new challenges and tasks given by the department• In Charge of the SHN F&B Team. • Running SHN F&B Ops. • Restaurant Ops. • Loss Prevention Officer (Task Force)

• Safe box• Door-locked set• Casual labor payments• Safety of hotel guests• Safety briefing • To ensure that the hotel’s property is well secured and protected from theft, burglary, fire, sabotage, and espionage.• To be responsible for the peace and order within the hotel and its premises. • To be responsible for all emergency evacuations to ensure the safeguard of the life of employees and guest such as fire outbreaks, bomb hoaxes and acts of terrorism.• To be responsible for Walkie talkie and CCTV.• To submit incident report after the occurrence of incidents and perform investigation works.• First aider certified• Supervisor Course attained • Perfect attendance award twice• Fire Safety work (change in design and layout of fire compartments or spaces that affect means of escape, relocation of fire safety products (e.g. hose-reels, fire alarm panels, emergency exit signs, fire doors/doors which affect the means of escape), etc)