Amirul Islam Email & Phone Number

Noida, UP, IN

Noida, Uttar Pradesh, India

• Driving end to end Project Life Cycle including Project Estimation, Requirements Gathering, Gap Analysis, Testing, Training, Go-Live Assistance, Post Implementation Support.
• Assist in defining the IT project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Understanding bank business team’s requirement, analyze the same and deliver the product as per business requirement.
• Develop a detailed project plan to monitor and track progress.
• Report and escalate to management as needed.
• Track project performance, specifically to analyse the successful completion of short and long-term goals.

Guwahati, Assam, India

• Understanding client requirement, analyze the same with development team and deliver the product as per client requirement.
• Raise change request, schedule production deployment as per process and approvals for the accepted change.
• Plan and schedule Changes, Coordinating with different stakeholders.
• Perform onsite testing of the products before delivering the same to client.
• Verifying through testing that changes made by programmers to one part of the application do not impact other parts.
• Writing test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.

Guwahati Area, India

• Troubleshoots client problems, identifying root cause of problem and by using tool and resources appropriately to determine how to resolve client problems.
• Serves as primary contact for any client issues.
• Analysis & Identification of solutions to application related incidents & problems.
• Analyze the gap between application and users expectations and assist users identifying the problems and in raising complaints with the proper authority.
• To attend knowledge transfer sessions with testing and development team.
• Responsible for providing handholding support to end user in accessing the ACES-GST Backend application by WIPRO.

Bongaigaon Area, India

• Perform financial transactions using Finacle.
• Generation of daily, weekly, fortnightly and monthly report using Finacle.
• Finding the potential lead for cross sell of products using Sales CRM.
• Customer service to ensure walk in customer’s issues using Finacle and I-view.
• Managing Operations like A/c opening, Fixed Deposit using Finacle.
• Track record of deliverables delivered using DMP and generation of fortnightly report from DMP.

Bachelor Of Technology - Btech, Electronics And Communications Engineering

Post Graduate Diploma In Banking Operations, A+

Hs - Science

Hslc