Experienced Customer Service Representative with a strong background in the fuel industry. Skilled in providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. Proficient in handling transactions and maintaining accurate records. Dedicated to delivering a positive customer experience and representing the brand with professionalism. As a Customer Service Representative at Ampol Fuels Station, I consistently exceeded customer expectations and contributed to the overall success of the business. Let's connect to discuss how my customer service skills can benefit your organization.

I am on an incredible journey as a Full Stack Developer Intern at a promising startup company, where we're focused on crafting cutting-edge WordPress WooCommerce plugins. 🌟💻🌱 Embracing every challenge with passion, I'm actively involved in designing, developing, and implementing new features for our innovative products. 🛠️🔍🎯 My role involves writing clean code, conducting rigorous testing, and collaborating closely with an enthusiastic development people to redefine the e-commerce experience. 💡🛒

As a Business Data Analyst, I was responsible for analyzing and interpreting complex datasets to provide actionable insights that supported business growth and decision-making processes. My role involved working closely with various teams to understand their data requirements and delivering accurate reports and visualizations.Key responsibilities included:Data Collection & Analysis: Gathered and analyzed data from multiple sources, including customer behavior, sales trends, and market performance, to identify key patterns and trends.Reporting & Visualization: Utilized tools such as Excel, Power BI, and Tableau to create clear, insightful dashboards and reports that enabled stakeholders to make data-driven decisions.Database Management: Managed and maintained the company’s SQL databases, ensuring data integrity, consistency, and easy access for team members.Forecasting & Trend Analysis: Developed models using statistical techniques to forecast business trends and sales performance, providing strategic recommendations to management.Collaboration with Teams: Worked cross-functionally with marketing, sales, and product development teams to identify opportunities for growth and optimization based on data insights.Process Optimization: Analyzed operational data to help streamline processes, reduce inefficiencies, and improve overall business performance.My work contributed to enhancing the company’s ability to make informed business decisions, improve market positioning, and optimize internal processes through data-driven insights.

Experienced Full Stack Developer with a solid background in core PHP, CodeIgniter framework, and front-end technologies. Skilled in developing and maintaining web applications, I have expertise in HTML, CSS, JavaScript, Ajax, and Bootstrap. Proficient in MySQL database design and optimization, I have contributed to the successful completion of projects such as society management software and an online learning platform. With strong problem-solving abilities and a collaborative mindset, I thrive in team environments, providing valuable feedback and delivering high-quality solutions.