Amisha Phull Email & Phone Number

Primary responsibilities include managing and coordinating product complaints and deviations within the MasterControl/eQMS system. Handling the entire process of complaint management for both STADA and Opella Healthcare France SAS, ensuring that all relevant complaints are processed efficiently and in accordance with company standards.In addition to complaint handling, I assist in the QA release of imported and non-imported products that are released within the EU, ensuring compliance with regulatory requirements. My role also involves performing various ad-hoc tasks within the registration department, contributing to the smooth operation and compliance of the company's quality assurance processes.

As an Athlete at the Nike Factory Store, I was committed to delivering exceptional customer service and contributing to a professional, team-oriented environment. In this role, I provided personalized assistance to customers, guiding them in selecting products that best suited their needs and preferences. My responsibilities included demonstrating comprehensive knowledge of Nike’s product line, encompassing footwear, apparel, and accessories, to effectively communicate product features and benefits.I consistently achieved and exceeded sales goals by actively promoting products and implementing cross-selling strategies, contributing to the store's overall success. Additionally, I assisted in maintaining high standards of store presentation and organization, managing product displays, ensuring proper stock levels, and adhering to visual merchandising guidelines. Collaboration and teamwork were integral aspects of my role, as I worked closely with colleagues to ensure smooth store operations and a cohesive working environment. My time in this position allowed me to develop strong customer service skills, gain an in-depth understanding of retail operations, and thrive in a dynamic and fast-paced retail setting.

At POWER, I worked in the Customer Service department, specifically handling "Sold Not Delivered" (SND) cases. My responsibilities included managing customer inquiries and issues related to undelivered products, ensuring timely resolution and maintaining customer satisfaction. I coordinated with logistics and sales teams to track orders and provide updates to customers, efficiently resolving delivery discrepancies. My role required strong communication skills and a commitment to providing excellent service.

As a Sales Associate at Ismageriet ApS, I provided fast-paced customer service, efficiently assisting customers with product selection and handling sales transactions. I developed strong customer skills, including effective communication, problem-solving, and maintaining a welcoming store environment. My role also involved managing inventory and ensuring store cleanliness, all while enhancing the overall customer experience in a dynamic setting.

As an employee at Sportmaster, I provided exceptional customer service in a fast-paced retail environment. My responsibilities included assisting with product selection, managing both in-store and online transactions, and maintaining store presentation. I also handled and registered customer complaints, and focusing on resolving issues effectively to ensure customer satisfaction. My role involved achieving key performance indicators (KPIs), driving sales through upselling, and contributing to a collaborative team environment.

Bachelor, Farmaci

Ungdomsuddannelse Htx, Bioteknologi A Og Matematik A

Folkeskole