Amish Kumar

Amish Kumar Email and Phone Number

CoE Lead- Service, Oracle JD Edwards | Cloud | AI @ GLORY
united kingdom
Amish Kumar's Location
Pune, Maharashtra, India, India
Amish Kumar's Contact Details

Amish Kumar personal email

About Amish Kumar

• Overall 20+ year’s experience with 14+ yrs. in Oracle JD Edwards (Sales & Distribution, CRM,CAM, Service), worked as Functional Consultant and Project Manager on various transformation, implementation and support projects in MEA ,APAC and Europe helping clients to improve their customer service.• 4.5 yrs. in Manufacturing domain in various steel companies across India.• Currently working in CoE, Glory Global Solutions Ltd.• ERP Functional Knowledge and Implementation experience in JD Edwards Enterprise One 8.11,8.12 and 9.0,9.1,9.2. Exposure to Oracle Field Service Cloud (OFSC).• Implementation experience covering JD Edwards Inventory, Sales Order Management, Advanced Pricing, Procurement, Subcontracting, Customer Relationships Management (CRM), Agreement Management, Service and Warranty Management (CSMS),Oracle Field Service Cloud (OFSC),Capital Asset Management (CAM).• Experienced with Implementation of Service Oriented Architecture (SOA) from Oracle. This involved development of inbound and outbound interfaces between JDE Enterprise One 9.0 and AIMMS for Agreement and creation of the Automatic Sales Order, Oracle BI for Business Intelligence (BI) reporting tools, Web Services and Real Time Events (RTE).Implemented the 1st of its king JDE to OFSC Interfaces using JDE,SOA & OFSC.• Project management experience also includes managing team as Project Leader for JD Edwards and BI related development in Offshore-on-site model• Experience in multi-cultural, multiple location and global environment.• Industry experience in the area of supply chain, production, quality control and worked in various steel plants in India

Amish Kumar's Current Company Details
GLORY

Glory

View
CoE Lead- Service, Oracle JD Edwards | Cloud | AI
united kingdom
Website:
glory-global.com
Employees:
2057
Amish Kumar Work Experience Details
  • Glory
    Coe Lead - Service, Glory Global Solutions
    Glory Mar 2020 - Present
    Pune, Maharashtra
    Strategy and Planning• Ensure that Service and contract billing applications meet corporate objectives, fulfill end-user requirements, and identify and resolve business requirements issues.• Gather, analyze, and define end-user requirements for Service data access and usability in accordance with business objectives.• Assist in the creation of long-term strategic goals for achieving and maintaining high data quality in conjunction with the users, department managers, clients, and other key stakeholders.• Develop, implement, and maintain policies, procedures, and associated plans for the service management software administration and appropriate use.Acquisition and Deployment• Evaluate, configure, and deploy applications, systems software, and associated products throughout the enterprise.• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.• Liaise with Systems Integration/Software Vendor for prompt rectification of any problems or emergencies.• Conduct research on new and emerging Service Management technologies within the market and roadmap of the incumbent vendorsOperational Management• Establish service-level agreements with the service users• Benchmark Service Management initiatives against best practices to ensure optimal performance.• Formulate and conduct training sessions and teaching materials for propagating Service Management knowledge throughout the organization.• Recommend, schedule, and perform software improvements, patches, upgrades, and/or purchases.
  • Ibm India Private Limited
    Business Manager,Jd Edwards
    Ibm India Private Limited Jul 2018 - Mar 2020
    Pune, Maharashtra, India
    • JD Edwards Service and Contract Billing Enhancements and Bug Fixes for Otis WHQ and Global Sites• Involved in Break Fixes of the production issues.• Involved in various new Enhancements which Customer is looking for.• Responsible for capturing requirement gathering for new Enhancements.• Prepare FSD, Test Scripts.• Responsible for performing Functional testing with Users.• Impact analysis on the broken issues with suggestion of the workarounds.• Regression Testing
  • Tata Consultancy Services
    Sr Jd Edwards Lead
    Tata Consultancy Services Aug 2016 - May 2018
    Basignstoke, United Kingdom
    Sr JD Edwards Lead• Implementation for Service and Contract Management including Oracle Field Service Cloud (OFSC).• Case to Service Work Order creation.• JDE to OFSC Interface & OFSC to JDE Interface for sending Parts consumption, Labor Hours, Work Order updates.• PM Scheduling and monitoring.• Service Work Order parts and labor issue, workfile and Invoice generation.
  • Tata Consultancy Services
    Functional Lead
    Tata Consultancy Services Oct 2014 - Jul 2016
    Singapore
    • Inhouse and Outsource Maintenance based on Cost -Purchase requisition for CAM Stock, Non-Stock, -Direct Work Orders, Work Requisition, Equipment Rental WO• Breakdown / Corrective and Preventive Maintenance with department approvals• Service Work Order approval - Modification in the standard Workflow for approval to base at the Branch/Plant level• Custom Email matrix set up for approval and for sending CAM reports• Material Reservation application (custom) for CAM General Spares• CAM Spare part using JDE template functionality• Integration with 3rd party Bespoke systems Inbound RTE for Equipment/Asset, Maintenance Work Order and Work Order Outbound BSSV for Work Order and Maintenance Time Entry hours• Data Migration for Fixed Asset Master, Equipment Master Extension, Maintenance Schedule file, Product model and family, Open Maintenance Order• CAM reports
  • Tata Consultancy Services
    Project Lead
    Tata Consultancy Services Apr 2013 - Sep 2014
    Mumbai
    -Project Management-SDLCFunctional Specialities:-Sales and Distribution-Customer Relationships Management-Service and Contract Management-Capital Asset Management (CAM)-Data Migration-SQL-Service Oriented Architecture (SOA)-Business Intelligence (BI)
  • Tata Consultancy Services
    Senior Functional Consultant
    Tata Consultancy Services Jul 2011 - Apr 2013
    Pretoria,South Africa
    • Implementation of JDE CRM from Lead to Opportunity to Customer to Quote to Sales Order generation.• Implementation of JDE Agreement management for storing the agreement masters and agreement scheduling for logs.• Interface (both Inbound and Outbound) from JDE to AIMMS and AIMMS to JDE. (AIMMS-Mathematical modelling software-3rd party)• Implementation of Sales order cycle from Sales Order, pick slip, shipment confirmation to sales update process.• Automatic inventorisation and sales Order creation from custom applications through EDI.• Automatic ST/OT through EDI.
  • L&T Infotech
    Functional Lead
    L&T Infotech Jul 2010 - Jun 2011
    Mumbai Area, India
    • Streamline the JDE system with the business process • The modules in scope were Sales & Distribution, Service & Contract Management •• Suggesting process improvement wherever necessary to ensure JDE system reflect real time business scenario • Conduct Gap analysis, Preparation of Functional specification for customized solutions, testing of customized solutions, Fine tuning system configuration, Preparation of process manual, Preparation of configuration checklist and document, Training and Maintaining Issue log
  • L&T Infotech
    Functional Consultant( J D Edwards,Oracle)
    L&T Infotech Jan 2008 - Jun 2010
    Mumbai,Maharashtra
    Functional Consultant in JD Edwards,Oracle
  • Ispat Industries Ltd
    Junior Manager
    Ispat Industries Ltd Jul 2006 - Dec 2007
    Pen,Maharashtra
    .• Adoption of Standard Operating Procedures/Six Sigma initiatives• HR Coil Production• Mill Yield• Operational Delays• MTS and non-prime due to mill operations• LDO consumption wrt target width as per business plan• Secondary Products monitoring• Tunnel Furnace Burners monitoring
  • Kalyani Steels Ltd
    Assistant Manager
    Kalyani Steels Ltd Sep 2003 - Jun 2006
    Pune,Maharashtra
    • Monitor and execute on-time delivery to customers• Achieve departmental targets wrt business plan every month• Plan outsourcing and approval of vendors• Plan and coordinate all safety, housekeeping and 5S activities• MIS preparation• Review and disposition of non confirming product• Preventive and corrective maintenance of machines• Handle customer complaints
  • Usha Martin Ltd.
    Get
    Usha Martin Ltd. Apr 2003 - Aug 2003
    Ranchi

Amish Kumar Skills

Crm Jd Edwards Requirements Analysis Sql Oracle Inventory Management Erp Sdlc Strategy Customer Relationships Management Business Analysis Software Project Management Solution Architecture Business Process Erp Jd Edwards Requirements Gathering Oracle Applications Pre Sales Csms Bi Publisher Business Intelligence Team Management Consulting Management Data Migration Project Management Enterprise Resource Planning Software Development Life Cycle Customer Relationship Management Enterprise Software

Amish Kumar Education Details

Frequently Asked Questions about Amish Kumar

What company does Amish Kumar work for?

Amish Kumar works for Glory

What is Amish Kumar's role at the current company?

Amish Kumar's current role is CoE Lead- Service, Oracle JD Edwards | Cloud | AI.

What is Amish Kumar's email address?

Amish Kumar's email address is am****@****mes.com

What schools did Amish Kumar attend?

Amish Kumar attended Birla Institute Of Technology, Mesra, St Michael's High School,patna, St Michael's High School,patna.

What are some of Amish Kumar's interests?

Amish Kumar has interest in Science And Technology, New Technology.

What skills is Amish Kumar known for?

Amish Kumar has skills like Crm, Jd Edwards, Requirements Analysis, Sql, Oracle, Inventory Management, Erp, Sdlc, Strategy, Customer Relationships Management, Business Analysis, Software Project Management.

Who are Amish Kumar's colleagues?

Amish Kumar's colleagues are Nikhil Dhoke, Martin Juárez, Kuljitc Chahal, Rahul Singha, Osacar Monroy Onofre, Nigel Troop, Sunil Verma.

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