Amish Kumar Email & Phone Number

Pune, Maharashtra

Strategy and Planning• Ensure that Service and contract billing applications meet corporate objectives, fulfill end-user requirements, and identify and resolve business requirements issues.• Gather, analyze, and define end-user requirements for Service data access and usability in accordance with business objectives.• Assist in the creation of long-term strategic goals for achieving and maintaining high data quality in conjunction with the users, department managers, clients, and other key stakeholders.• Develop, implement, and maintain policies, procedures, and associated plans for the service management software administration and appropriate use.Acquisition and Deployment• Evaluate, configure, and deploy applications, systems software, and associated products throughout the enterprise.• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.• Liaise with Systems Integration/Software Vendor for prompt rectification of any problems or emergencies.• Conduct research on new and emerging Service Management technologies within the market and roadmap of the incumbent vendorsOperational Management• Establish service-level agreements with the service users• Benchmark Service Management initiatives against best practices to ensure optimal performance.• Formulate and conduct training sessions and teaching materials for propagating Service Management knowledge throughout the organization.• Recommend, schedule, and perform software improvements, patches, upgrades, and/or purchases.

Pune, Maharashtra, India

• JD Edwards Service and Contract Billing Enhancements and Bug Fixes for Otis WHQ and Global Sites• Involved in Break Fixes of the production issues.• Involved in various new Enhancements which Customer is looking for.• Responsible for capturing requirement gathering for new Enhancements.• Prepare FSD, Test Scripts.• Responsible for performing Functional testing with Users.• Impact analysis on the broken issues with suggestion of the workarounds.• Regression Testing

Basignstoke, United Kingdom

Sr JD Edwards Lead• Implementation for Service and Contract Management including Oracle Field Service Cloud (OFSC).• Case to Service Work Order creation.• JDE to OFSC Interface & OFSC to JDE Interface for sending Parts consumption, Labor Hours, Work Order updates.• PM Scheduling and monitoring.• Service Work Order parts and labor issue, workfile and Invoice generation.

Singapore

• Inhouse and Outsource Maintenance based on Cost -Purchase requisition for CAM Stock, Non-Stock, -Direct Work Orders, Work Requisition, Equipment Rental WO• Breakdown / Corrective and Preventive Maintenance with department approvals• Service Work Order approval - Modification in the standard Workflow for approval to base at the Branch/Plant level• Custom Email matrix set up for approval and for sending CAM reports• Material Reservation application (custom) for CAM General Spares• CAM Spare part using JDE template functionality• Integration with 3rd party Bespoke systems Inbound RTE for Equipment/Asset, Maintenance Work Order and Work Order Outbound BSSV for Work Order and Maintenance Time Entry hours• Data Migration for Fixed Asset Master, Equipment Master Extension, Maintenance Schedule file, Product model and family, Open Maintenance Order• CAM reports

Mumbai

-Project Management-SDLCFunctional Specialities:-Sales and Distribution-Customer Relationships Management-Service and Contract Management-Capital Asset Management (CAM)-Data Migration-SQL-Service Oriented Architecture (SOA)-Business Intelligence (BI)

Pretoria,South Africa

• Implementation of JDE CRM from Lead to Opportunity to Customer to Quote to Sales Order generation.• Implementation of JDE Agreement management for storing the agreement masters and agreement scheduling for logs.• Interface (both Inbound and Outbound) from JDE to AIMMS and AIMMS to JDE. (AIMMS-Mathematical modelling software-3rd party)• Implementation of Sales order cycle from Sales Order, pick slip, shipment confirmation to sales update process.• Automatic inventorisation and sales Order creation from custom applications through EDI.• Automatic ST/OT through EDI.

Mumbai Area, India

• Streamline the JDE system with the business process • The modules in scope were Sales & Distribution, Service & Contract Management •• Suggesting process improvement wherever necessary to ensure JDE system reflect real time business scenario • Conduct Gap analysis, Preparation of Functional specification for customized solutions, testing of customized solutions, Fine tuning system configuration, Preparation of process manual, Preparation of configuration checklist and document, Training and Maintaining Issue log

Mumbai,Maharashtra

Functional Consultant in JD Edwards,Oracle

Pen,Maharashtra

.• Adoption of Standard Operating Procedures/Six Sigma initiatives• HR Coil Production• Mill Yield• Operational Delays• MTS and non-prime due to mill operations• LDO consumption wrt target width as per business plan• Secondary Products monitoring• Tunnel Furnace Burners monitoring

Pune,Maharashtra

• Monitor and execute on-time delivery to customers• Achieve departmental targets wrt business plan every month• Plan outsourcing and approval of vendors• Plan and coordinate all safety, housekeeping and 5S activities• MIS preparation• Review and disposition of non confirming product• Preventive and corrective maintenance of machines• Handle customer complaints

Ranchi

Bachelor Of Engineering, Mechanical

Hsc, Science

Ssc, Science