Amish Singhal, Csm, Cspo, Safe® 5 Agilist Email & Phone Number

Stuttgart, BW, DE

Gurugram, Haryana, India

Part of global Digital experience consulting practice, leading go-to-market strategy, and client solutions leveraging digital transformation accelerators, experience management platforms, data mining tools, and product & service design to unlock new growth and profit realisation.Vertical Focus: Retail & Logistics, Financial Services, and Telecom.

Gurugram, Haryana, India

In my current role, I work with the leadership teams and corporate strategy group to drive integration strategy, Partnerships & Alliances work. Working with business stakeholders to execute GTM strategy across our Digital business. The role involves end to end improvements across Genpact’s digital partner relationships for go-to-market, joint GTM.

Gurugram, Haryana, India

Noida Area, India

As Customer Experience Product Manager, I am involved in developing and championing product vision, product strategy and product roadmap in support of corporate goals and objectives. I use customer & market research, customer and user feedback, customer usage and competitive analysis to identify new product opportunities and enhancements. I am serving as.

Gurgaon

As Manager – helpdesk operations, I ensured timely delivery of quality technical support service to clients, both internal clients working for the same company and external clients who have contracted technical support service. Gained immense knowledge of the software or hardware systems being supported and effective personnel management skills. Some of my.

Mumbai Area, India

As Business Manager - Corporate Security Services, I have facilitated activities related to Information Security, Business Assurance, Coordination and Intelligence, Physical Security, Records Management, Strategic Advisory, Investigations and Fraud Prevention.I was leading, guiding, and directing overall security operations and coordination of the incident.

Gurgaon

As Manager Customer Service Operations, I have spearheaded end-to-end Operations, Customer Retention and activities like alignment of functional processes and re-feed into vendor Sites across all Business Units for Overall Business Improvement. My day to day responsibilities included management of refunds/chargebacks for 100% Customer satisfaction.

# Responsible for daily management of call center operations including KPI & SLA achievements.# Managing staffing plans & coordinating program specific support functions to ensure departmental synchronicity. # Directly responsible for meeting the process performance goals by managing group of supervisors.# Managing assigned shifts and conducting regular.

Cvent, Inc. is the leading On-Demand software application for online event registration and management, websurveying, and event emarketing. Cvent is built on a Microsoft.net platform and is an On-Demand Application Service Provider (ASP). Cvent offers a next generation product suite of Event Management (online registration, eMarketing, reporting, travel.

# Developing training strategies and plans aligned with training objectives.# Developing and delivering individual training/coaching and instructional programs, encompassing a wide range of technical, operational and management issues in terms of skills and attitude# Managing the development of training curriculum/ modules; formulating and reviewing.

Bca, Computer Applications

Activities and Societies: 1) Member of Elocution Group for my college 2) Represented my college at Inter State College Fest

Senior Secondary, Business/Commerce, General