Amit Alone Email and Phone Number

Working as a System Admin for Windows Server and VMware.• Successfully executed the on-time completion of company-wide upgrade to Windows 7 and Office 2013 impacting more than 50 onsite staff and few remote employees.• Completed the software packaging of all third-party client software for windows 7 to automate it through central software management server (Empirum).• Initiated file server migration from local file server to onsite centralized file server. Upgraded 2003 fileserver to 2012 fileserver.• Migrating users and profile from child domain to parent domain completed.• Patching server manually using WSUS tool.• Administration of VMware.• Introduced concept of Help Desk documentation, enabling the development of a comprehensive knowledge base of common issues and solutions to improve Help Desk efficiency.• Initiative taken to explore idea of interchanging job responsibilities to decrease task related dependencies and German top level management have seen sense in it, so in process of implementing this idea.Tools Used:1. Dameware2. Empirum software Packaging tool3. VMware Workstation, VMware Player, VMware Appliance, Oracle Virtual Box4. vSphere, ESXi 6.0, vCenter 6.05. Symantec Endpoint Protection Manager6. Netscan7. MS AD migration tool8. SecureCopy file copying tool9. Robocopy10. RichCopy11. PowerShell12. HP Open View

Managed and monitoring Server 2008 and 2003 Enterprise Active Directory architecture including DNS, DHCP, Group Policy deployment, Security group and DL creations. Manage file and folder access. Identify administrative standards, issues and process improvement to support audit findings. Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes. Strictly implementing policies laid by GE for various GE projects.• Played an instrumental role in Upgrading 2003 DCs to 2008.• Handled Asset Management.• Initiated and maintained IT policies designed to harden system security, including enhanced measures for password requirements and user access.• Patch Management for client and servers.• Backing up & restoring daily, weekly and monthly data from tape library and managing the backup tapes, keeping inventory, sending and receiving tapes to and from offsite storage.• Maintaining computers with MacAfee Antivirus with the use of management console centrally and MacAfee report creation.• Establishing and running Data Centre infrastructure including Server Racking, Cable Laying, Tagging and Documentation, etc.• Gathering and maintaining data necessary to support Audit done by Microsoft, HP etc.Tools Used…1. Dameware, Any desk, Team Viewer2. LanGuard, Qualys, WSUS3. MacAfee management tool4. HP Brightstor Backup Tool5. Active Directory6. SafeBoot Management for encrypting drives7. Robocopy8. WebEx Communicator9. Maximo ticketing tool10. Handling Escalations11. Monitoring Servers

Performed troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony. Analyzed system requirements to efficiently isolate and resolve a wide array of technical issues. Participated in large-scale upgrades and installations.Selected Accomplishments…• Quickly learned and master proprietary applications.• Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction surveys.Tools Used…1. BMC Remedy2. TightVNC, communicator3. WDT, Ghost Imaging

Worked as desktop support for HP Desktops. Taking care of all software and Hardware issues of HP Desktops.