Amit Balyan Email & Phone Number

• Versatile profile with 15+ year of journey in industry that includes Product Management, Business analyst, Product Support and Quality Consultation. • Worked on diverse domains and industry leading products in Travel, Insurance, Payments, Forex across B2B, B2C and Enterprise, TMCs, Meta, API channels.• Onboard new outbound API partners, maintain API documentation• Coordinate with Vendors for new/existing product integrations and simply the process for better understanding of Engineering team. • SPOC and an interface between clients, API Vendors and Engineering team• Supervising and Creating Product artifacts such as business documents, status reports, metrics reports etc.• Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene.• Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues.• Engage in the Data Analysis and Software Development Lifecycle (SDLC) to enhance Production Standards and controls.• Using agile methodology values, principles, and practices to plan, manage, and deliver solutions• Ensure queries from business are handled on priority and within agreed SLA and to ensure all application stability issues are well taken care off.• Currently working in capacity of Product Manager in one of the leading travel product VIA.com(EbixCash) where in handling core modules; Flights, Rail, Ferry, B2B/B2C wallet, reward and gift card, Hotels, Payment and Topup/Bills in India and International Markets including South East Asia and Middle East. • Support the development teams in focusing on the right work at the right time: Define the roadmap, prioritize the work, review, and assess.• Have performed several product audits SOX, CMMi, PCI DSS.

Listed skills include Leadership, Six Sigma, Gap Analysis, Information Technology, and 45 others.

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  Qa

  Ebix

  Delhi, India