Amit B. Email & Phone Number

India

As a Product Manager, I am driving the development of an AI-powered B2B product, transforming unstructured customer feedback into actionable insights for data-driven decisions. I am conducting in-depth market research and competitor analysis in the customer experience space, crafting a GTM strategy that aligns product features with market demands

Vancouver, British Columbia, Canada

• As a Technical Product Manager on the Vitech Integration Team, I contributed to expanding integration offerings for Vitech's core product, V3locity, and customized the product to meet client requirements.
• Led the launch of a complex API-driven export feature for Vitech's B2B SaaS platform, V3locity, enabling seamless export of vendor commission details to client systems. Adopted by 3+ major insurance clients, this.
• Led the launch of a complex API-driven export feature for Vitech's B2B SaaS platform, V3locity, enabling seamless export of vendor commission details to client systems. Adopted by 3+ major insurance clients, this.
• Led the design and development of a feature in collaboration with cross-functional teams to enable real-time data synchronization with third-party audit platforms. This process involved detecting changes in insurance.

New York, New York, United States

• Led the rollout of a Policy Adjustment feature tailored to client-specific needs, supporting over 50 diverse business use cases across multiple regions, driving a 40% improvement in the CSAT score.
• Proactively identified business-facing APIs with elevated response times and implemented performance optimizations, including caching strategies, database indexing, and code restructuring. These efforts resulted in a.
• Proactively identified business-facing APIs with elevated response times and implemented performance optimizations, including caching strategies, database indexing, and code restructuring. These efforts resulted in a.
• Contributed to the technical architecture and implementation of V3locity's two core business modules—policy enrollment and billing—enhancing the product's overall stability and performance. Show less

New York, United States

Worked on an 18-month project to implement Vitech's core product, V3locity, for a major North American pension fund, tailoring the solution to meet unique business needs. Focused on key areas like eligibility, enrollment, and billing, while resolving 100+ defects and collaborating closely with client and solution teams. Helped bridge the gap between.

New York, United States

Joined as a Spring 2019 intern to contribute to the custom implementation of Vitech's platform, collaborating with teams across the US and India. Gained hands-on experience in tailoring the platform to client-specific needs.

Greater New York City Area

• Collaborated with Professor Haran Seagram, Adjunct Professor of Finance at NYU Stern School of Business, on a three-month research project focused on building a Finance Intelligence platform focusing on cryptocurrencies.
• Leveraged traditional finance principles like Sharpe Ratio and Market Cap to optimize cryptocurrency investments, enhancing decision-making and risk management strategies.
• Conducted user research and designed wireframes, ensuring the platform's UI aligns with… Show more Collaborated with Professor Haran Seagram, Adjunct Professor of Finance at NYU Stern School of Business, on a.
• Conducted user research and designed wireframes, ensuring the platform's UI aligns with user needs for an intuitive and seamless experience. Show less

New York, United States

• Joined Standard Media Index (SMI) as a Summer Intern on their Data Engineering Team, where I contributed to streamlining data pipelines, improving data accuracy, and supporting the team's efforts in delivering.
• Designed interactive dashboards to replace manual Product Utilization reports and developed features like month-over-month trends, dynamic region/customer filtering, top/bottom customers by usage for reporting to.
• … Show more Joined Standard Media Index (SMI) as a Summer Intern on their Data Engineering Team, where I contributed to streamlining data pipelines, improving data accuracy, and supporting the team's efforts in.
• Collaborated with the Analytics team to understand data requirements and built ETL pipelines to extract and prepare advertising data from disparate sources for consumption in different machine learning projects. Show.

Mumbai Area, India

• Collaborated with cross-functional teams to lead a process improvement initiative for identification and rectification of erroneous customer payments, leading to elevated customer experience and cutting-down effort by.
• Spearheaded a crucial optimization of the customer address-matching database refresh for a Fortune 125 utility company, ensuring accurate billing and driving an annual savings of $25,000.
• Served as the APAC point of Contact for… Show more
• Served as the APAC point of Contact for maintenance of Meter Data Management (MDM) system and managed activities like requirement gathering and analysis, coordination with business stakeholders and sprint planning..

Mumbai Area, India

• Liaised between the business and the technical teams and created Business Requirement Documents and process flow diagrams.
• Collaborated with production support teams and developed a script to monitor the critical system processes. The implementation brought a 25 percent reduction in the number of system failures directly impacting business.
• Configured test environments, prepared test data, and created test cases for the User Acceptance Testing (UAT).

Master Of Science - Ms, Information Systems

Key Coursework: • Business Strategy • Technical Product Management • Data Science for Business • Foundations of Finance • Decision models.

Master Of Science - Ms, Information Science

Key Coursework: • Big Data Technologies(Hadoop, Spark, HDFS) • Design and development of Web and Mobile applications • Database Systems •.

Bachelor Of Engineering - Be, Computer Science

Activities and Societies: • Deputy Secretary of the Social Responsibility Team (SoRT) • Member of technical societies IEEE, Computer.