• Delivery manager responsible for E2E Delivery, stakeholder management and financial management • Well versed and experienced with vendor/client management processes, managing global vendors in multi-year agreements and execution of extended workforce projects• Responsible for hiring talent, mentoring, and developing teams, rewards and recognition, performance management, and career development. Also leading to build work and trust partnerships with cross-functional/client stakeholders• Operations manager heading KPI/SLA Management and Metrics tracking, Goal management based on client’s OKRs across program for continuous improvement and unit cost reduction initiatives• Automation Architect leading the automation and innovation initiatives with client's product teams while ideating and creating disruptive solutions, accelerators and reusable components verticals/workflows with a mindset of handling client pain areas• Responsible for program wide SLA/KPI tracking and reporting for the entire program with a team size of 120+ folks• Providing strategy guidance towards product enablement; Ensuring on-time delivery and leading to successful launch of global scalable product• Responsible for curation of change orders in accordance with the dynamic client needs• Working on new RFPs by providing the technical solution implementation, Scaling, and upskilling frameworks

Worked as Project Lead| Application Architect |Automation Architect• Onshore Delivery Lead managing the end-to-end Integrations and delivery ownership for a UK’s leading Bank with a total team size of 75+ resources• Responsible for curating SLAs/KPIs working closely with client stakeholders• Managing the E2E change and service operations and driving the continuous improvements and Automation’s framework• Led the technology and framework migration with a team size of 50+• Working on technical documentation, RFP creation and new Opportunity Analysis to bring more work and profitability• Managing the client interactions and building the work-trust relationship aiming at the client satisfactionMigrated 50+ environments deployment process from Rapid Deploy to UrbanCode for various components such as F5, Data Power, WebSphere Application Server, Oracle Data Base, FS. Leading a team of 15+ technical experts and DevOps engineers to enable infrastructure provisioning, automated deployment and testing to enable end to-end automated pipeline.Responsible for developing strategy, process alignment, tool selection/implementation, performance measurement, training, and Configuration & release management processes.Building Jenkins pipeline for development teams to automate build & deployment process.Responsible for debugging ENV issues for each layers including, firewall, SSL Certificates, WebSphere etc.

• Led the infrastructure and application operations for the leading Travel company’s Store based web application• Worked as a WebSphere Admin for Installation, Configuration, Maintenance of the Application as well as the HTTP Servers on Solaris, Linux Platform• Performed the JVM tuning across various flavors of the application.• High level reviews of the technical design documents.• Created the new cluster members on horizontal clustering approach after having the complete analysis of system.• Led a team of 8 people to perform the Application Management and support tasks for the leading UK based Travel Client's Web application which include middleware enhancements, application bug fixes and database tasks.• Responsible for daily client interaction to provide status updated of the production support tasks and streamline new business requirements.• SME for the Business and Domain Specific knowledge with in depth knowledge of Travel Domain.• Also worked as a Senior Java Developer responsible for providing solutions to existing issues, new code implementations and bug fixing while following the SDLC process and the best coding practices.• 6 months onshore experience of working at client location and acting as an onshore-offshore coordinator• SME for WebSphere related tasks in Travel Domain in Accenture.• Hands on experience in JBOSS Application Server. • Creation of Requirement Specification Documents, Documents of understanding, Technical Design Documents, Functional Specification Documents.