• Hands on operational experience with vulnerability management tools (e.g. Qualys, Tenable Nessus)• Vulnerability reporting from tools and manual preparation of Technical Report like RemediationTracking, P0 High priority, Past Age Due.• Hands on experience in Bigfix WebUI, Console & Reporting• Excellent understanding of concepts of Vulnerability patching, Monthly OS Patching.• Exposure to ITIL Change Management and tools such as Service Now• Security Vulnerability Remediation of Windows Server & Clients using BigFix tool.• Remediating 3rd Party applications (i.e Office Products, MySQL, .NET, Visual Studio & Products etc)• BigFix Relay servers Health Check & Monitoring.• Post & Pre patching Server health checkup.• Handling multiple production servers Reboot Sequence during Change Window• Ad-hoc patching & remediation for newly detected P0/P1 Vulnerabilities.• Updating Baseline with latest security release every Patch Tuesday• Knowledge of PowerShell

Responsibilities:• Worked as Windows server Patching & Vulnerability remediation Engineer• Worked in HCL BigFix tool for Patching & Software deployment into Windows Clients & Servers• Knowledge in Qualysguard scan tool• BigFix Package creation, deployment & reporting• Patching 3rd Party applications Like Adobe, Chrome, Java, office suite• Basic knowledge of Powershell & Batch Scripting.• Hands on experience in Active Directory – Group policy, User Management (ADUC). • Hands on experience in InfoBlox Grid Manager for IP Address Management• Hands on experience VCenter• Hands on experience in Windows 2012 & 2016.• Acts as a technical escalation point to the Support Specialists and to ensure the creation and maintenance of all written documentation• Knowledge of InfoBlox, ServiceNOW, VMware, Citrix, RSA, CUC

Responsibilities:• Creation of AD ID• Ensuring a timely support for end users by forecasting IT supplies and managing inventories and stock that required spares.• Experience in Dell Wyse, HP Thick Client, Lenovo Think Center• Symantec antivirus update• Co-coordinating with vendor and other IT team for escalated issue• Acts as a technical escalation point to the Support Specialists• To ensure the creation and maintenance of all written documentation, • Providing hardware and software support to POS system,• Maintaining and updating Network diagram from MS Visio.

• Documenting network details • Changing network port status• Deleting/Creating VLAN as per client requirement• Provide in-house support to end users, in Citrix environment• Experience in Dell Wyse, HP Thick Client, Lenovo Think Center• Outlook configuration• Symantec antivirus update• Co-coordinating with vendor and other IT team for escalated issue• Performing system administrative duties

Project: Wipro InfoTech (MIT)Partner: Pyramid Staffing SolutionClient Site: PwC SDC KolkataResponsibilities:* Provide in-house support to end users, troubleshooting on IT Systems, Network, Software and Hardware* Maintaining end user application and IT equipment* Performing system software installation and configuration * Performing system administrative duties* Daily LAN/WAN connectivity checking and reporting* Knowledge of Microsoft Word, Excel* Good knowledge in networking essentials (TCP/IP, DNS, DHCP)* Solving calls through HPSM ticketing tool* Provide PwC internal applications support* Knowledge of remote tool Windows remote desktop and BigFix* Installing and managing McAfee Enterprise antivirus* Lotus notes client Installation, Configuration and Troubleshooting* Configuring Cisco VPN Client* Coordinating with domain teams for domain level support