Amit David Berstein Email & Phone Number

Tel Aviv, Israel

Tel Aviv, Israel

• Managed all sales new hire training programs end to end• Tailored a new global training program for 100 new young professionals• Designed and delivered training programs for Sales Representatives and Security Engineers• Ensured strategic alignment of training programs with business goals• Evaluated feedback and results in order to identify opportunities to adjust and improve

Tel Aviv, Israel

• Managed a team of support agents providing assistance and technical support to customers• Acted as the escalation point for high-priority client interactions• Focused on improving my team's performance and efficiency, to reduce resolution times and ensure customer satisfaction• Worked closely with our website developer, reported and monitored bugs in our system• Integrated a new messaging platform for our support center and trained all team members on using the platform

Los Angeles, California, United States

• Created annual strategic plans for campus programs, including execution of large-scale events.• Developed content and led weekly in-person and online group learning sessions.• Supervised five intern teams, oversaw their annual strategy, marketing plan and events.• Led recruiting cycles for various programs, oversaw the interviews process, and trained delegates.• Liaised between the Israel community at UCLA and various North American organizations and Universities.• Managed an annual budget of $250,000, including grant writing and reporting.

Tel Aviv, Israel

• Created new partnerships and managed relationships with 100+ Tel Aviv based companies for hiring opportunities• Screened resumes, interviewed candidates, and ultimately matched 100 interns from North America and Europe with different start-up companies and non-profit organizations in Israel• Acted as a liaison between our company, clients and partners to convey information and ensure satisfaction

Tel Aviv, Israel

• Managed groups of interns from the United States during their time in Israel• Interviewed candidates for the program• Led trips, educational activities and team building workshops

Tel Aviv, Israel

• Strengthened relationships with Jewish communities and federations in North America and Europe, establishing a trilateral dialogue among them and Israel• Provided administrative assistance for events, conferences and delegations

• Led a team of researchers, working with high security clearance information• Created monthly and annual operational reports and presented regularly to high ranking officials• Led professional training for new intelligence analysts and officers