Amit Dawar

Amit Dawar Email and Phone Number

Senior Manager - Gen AI, IDP, RPA & PLATFORMS @ HCLTech
Amit Dawar's Location
Gurgaon, Haryana, India, India
About Amit Dawar

A competent professional with 15+ years of experience in multiple functions – Gen AI, IDP, Robotics Process Automation, Project Management, Work force Management and Client Servicing.~ INDUSTRY EXPOSURE :BFSI - Back Office (Retail Banking-Chargeback, RIB, Cards), Banking Regulatory, Vulnerability Management, Vendor Management, Pharma~EXTENSIVE EXPERIENCE :Automation, Robotics, Data Analytics, Process improvement, Business Excellence~STRENGTH :Stake holder Management, Strategic Planning, Detail Oriented, Out-of-Box Thinking, Business improvement hands on experience. Drive business transformations through innovation and automation

Amit Dawar's Current Company Details
HCLTech

Hcltech

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Senior Manager - Gen AI, IDP, RPA & PLATFORMS
Amit Dawar Work Experience Details
  • Hcltech
    Senior Manager
    Hcltech Feb 2023 - Present
    Noida, Uttar Pradesh, India
    View
  • Fis
    Senior Manager - Digital Transformation
    Fis Jul 2021 - Apr 2023
    India
    View
  • Fis
    Digital Transformation Manager (Rpa)
    Fis Jun 2018 - Feb 2022
    Gurugram, Haryana, India
    View
  • Fidelity Information Services
    Assistant Manager Workforce
    Fidelity Information Services Jun 2012 - Apr 2018
    Gurgaon, India
    I am a highly accomplished management professional with proven expertise in operations, workforce management, client interaction/support, service and support in the outsourcing industry. Multi and intuitive visionary adept at re engineering processes to comply with goals and policies while controlling costs, minimizing redundant work, reducing manual work, and increasing profitability.
    View
  • Convergys India Services Private Limited
    Work Force Management Associate
    Convergys India Services Private Limited Sep 2008 - May 2012
    Gurgaon, India
    ~Managing basic WFM Activities.~Real Time monitoring.~Ensuring on time delivery for performance reports on various parameters for onshore and off shore sites.~Skilling of the agents for a particular skill set.~Handling the downtime and Outages for several sites.~Ensuring delivery of SLA Report, Dash Boards and Adhoc reports.~Have knowledge of Tools like IEX and Avaya (CMS).

Amit Dawar Education Details

  • Imt Ghaziabad
    Imt Ghaziabad
    Finance And Hr
  • Insaid
    Insaid
    Data Modeling/Warehousing And Database Administration
    View
  • Delhi University
    Delhi University
    Commerce
    View
  • Sarvodaya
    Sarvodaya
    Commerce
  • Bal Bharti School
    Bal Bharti School
    Done Secondary; C.B.S.E Board

Frequently Asked Questions about Amit Dawar

What company does Amit Dawar work for?

Amit Dawar works for Hcltech

What is Amit Dawar's role at the current company?

Amit Dawar's current role is Senior Manager - Gen AI, IDP, RPA & PLATFORMS.

What schools did Amit Dawar attend?

Amit Dawar attended Imt Ghaziabad, Insaid, Delhi University, Sarvodaya, Bal Bharti School.

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